Systems Analyst

5 days ago

Johannesburg, Gauteng, South Africa Iress Full time
Job title : Systems Analyst - HermesJob Location : Gauteng, JohannesburgDeadline : April 21, 2025Quick Recommended Links
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    • The Systems Analyst is responsible for ensuring the stability, functionality, and effectiveness of financial markets systems. This includes deep domain knowledge of financial products and workflows, troubleshooting technical and functional issues, documenting system architectures and processes, and testing both new and existing functionality after engineering changes. Success in this role involves working closely with engineering, product, support, and infrastructure teams to analyze and resolve issues, improve system understanding, and enhance product reliability. The ideal candidate has strong expertise in financial markets, infrastructure, and system interactions, with an ability to troubleshoot across multiple layers of technology without requiring hands-on coding.

Some of the awesome things you'll be involved with: 

  • Develop deep domain expertise in financial markets, including areas such as institutional trading, and FIX order routing.
  • Troubleshoot system issues using knowledge of networking, infrastructure, functional workflows, and data flows to identify root causes and resolution paths.
  • Investigate and escalate issues by working with software engineers, SRE teams, infrastructure, and external vendors.
  • Create and maintain detailed technical documentation, product specifications, and data flow diagrams.
  • Design, execute, and refine manual and automated test suites to validate both new and existing functionality after engineering changes.
  • Collaborate with product managers and engineering teams to review requirements and ensure solutions align with business needs.
  • Ensure compliance with financial regulations by documenting controls, workflows, and data integrity checks.

What you will bring: 

Qualifications and Certifications

  • Bachelor's degree in Finance, Computer Science, Engineering, or a related field (preferred).
  • 5+ years of experience in financial markets, trading systems, or enterprise financial technology.
  • Strong understanding of financial workflows and trading systems, particularly in institutional trading, order execution, or FIX messaging.
  • Experience troubleshooting networking, infrastructure, and system integration issues.
  • Familiarity with SQL databases and querying data for analysis.
  • Knowledge of testing methodologies, including manual and automated approaches.
  • Experience with technical documentation and process mapping.
  • Certifications in relevant technologies or financial market structures are a plus (e.g., ITIL, ISTQB, financial markets qualifications).

Professional Skills and Competencies

  • Problem Solving & Troubleshooting: Investigates, diagnoses, and resolves complex technical and functional issues by analyzing system interactions across infrastructure, networking, and application layers.
  • Testing & Quality Assurance: Designs, executes, and refines test cases for validating new and existing functionality, ensuring quality control and system reliability.
  • Technical Documentation: Develops clear and comprehensive documentation, including system architectures, workflows, and troubleshooting guides, to support knowledge-sharing and compliance.
  • Collaboration & Stakeholder Engagement: Works effectively with technical and business teams to align solutions with product and operational requirements, ensuring smooth implementation of changes.
  • Analytical Thinking: Assesses system behavior, identifies trends, and recommends improvements to enhance performance and maintainability.
  • Regulatory Compliance & Governance: Ensures regulatory compliance by documenting data integrity, security measures, and system processes in alignment with financial industry standards.
  • Technical Communication: Clearly conveys complex technical concepts to both technical and non-technical stakeholders, facilitating issue resolution and decision-making.
  • Incident Management: Applies structured problem-solving methodologies to troubleshoot incidents efficiently, escalating when necessary to the appropriate engineering or infrastructure teams.
  • Process Improvement: Identifies and drives process enhancements that improve system efficiency, reduce operational risk, and increase overall reliability.
  • Industry Awareness & Continuous Learning: Keeps up to date with industry trends, emerging technologies, and financial regulations to ensure continuous improvement and adaptation to evolving requirements.

Technology & Tools

  • Network and infrastructure tools for debugging connectivity and latency issues
  • Database querying for data analysis (SQL Server)
  • Financial market protocols and integration (FIX messaging)
  • Manual testing frameworks and methodologies
  • Automated testing tools (e.g., Selenium, Postman, JMeter)
  • Confluence, SharePoint, or similar documentation platforms
  • Flowchart and process visualization tools (e.g. Miro, Visio, Lucidchart)
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