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Sales Consultant

1 month ago


Cape Town, Western Cape, South Africa University of Fort Hare Full time

A leading telecommunications company providing internet, cable, and fiber optic telephony services is seeking Sales Consultants.

Our client is seeking Sales Consultant to join the team in Woodstock. As a Sales Consultant, you will be responsible for engaging with potential customers to offer our products/services, providing excellent customer service, and meeting sales targets. You will report to the Team Leader and collaborate with team members to achieve common goals. The ideal candidate should have 2-4 years of sales experience, strong communication skills, and a passion for customer satisfaction.

Key Responsibilities:
  • Engage with potential customers to promote products/services
  • Provide exceptional customer service.
  • Achieve sales targets and KPIs
  • Collaborate with team members to reach common goals
If you are a motivated individual with a knack for sales and customer service, we would love to hear from you

Apply now to join our team.

Our client, dedicated to providing exceptional mobile network service and innovative solutions to meet the needs of our clients is looking for enthusiastic and motivated individuals to join their dynamic team.

Job Description:
As a Call Centre Inbound Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. You will handle inbound and outbound calls, assisting customers with their inquiries, addressing their concerns, and offering them tailored solutions that meet their needs.
Key Responsibilities:

Resolve customer queries.
Promote and sell internet, cable and fibre services to clients.
Understand customer needs and recommend appropriate products and services.
Provide accurate information about pricing, features, and promotions.
Handle customer objections and concerns effectively.
Meet or exceed monthly sales targets and key performance indicators (KPIs).
Maintain a high level of product knowledge to effectively communicate benefits to customers.
Ensure all customer interactions are logged and updated in CRM system.
Collaborate with team members and share best practices to achieve collective goals.
Requirements:
1 year previous experience in a call centre in Inbound Sales/Outbound sales/ Customer services with a bit of upselling.
Strong communication and interpersonal skills.
Ability to build rapport with customers and understand their needs.
Goal-oriented with a passion for sales and exceeding targets.
Proficient in using computer systems and CRM software.
Ability to work flexible shifts (24/7), including evenings and weekends.

R19 000 (funeral cover, Medical Insurance, Employee Wellness Programme)

Our client seeks consultants who are passionate about creating exceptional customer experiences and excel in a fast-paced, innovative setting. If you're ready to help shape the future of travel, this role is for you Join a dynamic team where you'll assist clients with their travel needs—from booking flights, hotels, and rail journeys to arranging car rentals, airport parking, and providing guidance on travel visas.

Responsibilities:

  • Manage a portfolio of existing clients and accounts, ensuring strong client relationships and retention.
  • Deliver exceptional, first-class customer service at all times.
  • Provide clients with a range of unbiased travel options, not favoring any specific airline or supplier.
  • Proactively follow up on quotations each morning to confirm client needs are met and offer additional assistance if required.
  • Investigate reasons for cancelled quotations to identify areas for improvement.
  • Collaborate with Business Account Managers to maximize business opportunities and share relevant leads.
  • Coordinate closely with Ticketing and Finance teams to ensure seamless reservation and ticket issuance.
  • Achieve personal objectives in alignment with company KPIs and account SLAs.
  • Maintain a strong understanding of key products, services, and unique selling points.
  • Uphold and promote company values, behaviors, and culture.
  • Actively participate in team meetings and contribute to discussions.
Requirements:
  • Fluent in Dutch, German, and English.
  • At least 2 years of continuous experience in customer service, ideally in an international contact centre setting.(advantageous)
  • Minimum of 2 years of experience in the travel or tourism industry, with a focus on tours and activities. (advantageous)
  • Strong computer skills and confident in internet navigation.
  • Flexibility to work UK and US hours, as needed.
Our client, leading provider of soft furnishings in the UK is seeking for a detail-oriented and efficient Order Processing Specialist to join their dynamic team. In this role, you will be responsible for managing and streamlining the order fulfilment process, working closely with the warehouse team and utilising the inventory management and warehouse systems.

Key Responsibilities:
Process customer orders accurately and efficiently through the order management system.
Collaborate with the warehouse team to ensure timely order fulfilment and shipment.
Resolve order discrepancies and address customer inquiries related to order status.
Generate and analyse reports to identify trends and areas for process improvement.
Assist in implementing and optimising order processing procedures
Coordinate with other departments to ensure smooth order flow and customer satisfaction
Qualifications:
High school diploma or equivalent; degree in Business Administration or related field preferred
Experience in ecommerce order management, or related roles
Proficient in Microsoft Office Suite, especially Excel
Strong attention to detail and ability to multitask in a fast-paced environment
Excellent communication and interpersonal skills
Problem-solving aptitude with a proactive approach to improving processes
Basic understanding of supply chain and logistics principles
Desired Skills:
Knowledge of warehouse operations and shippiractices
Basic data analysis skills

Our client, a leading provider of soft furnishings and experiencing rapid growth in the UK industry is seeking an experienced Product Listing Specialist to join their e-commerce team and drive growth across multiple sales channels, including Temu, Shein, and Amazon.

Key Responsibilities:
Create and optimise product listings for Amazon, and other e-commerce platforms.
Conduct thorough keyword research using tools like Helium 10 and Amazon Brand Analytics.
Craft compelling product titles, bullet points, and descriptions optimised for search and conversion.
Analyse competitor listings and implement best practices.
Monitor listing performance and make data-driven optimisations.
Ensure brand consistency across all sales channels.
Stay up-to-date with platform-specific requirements and algorithm changes.
Add product listings to new platforms, like Temu and Shein.

Required Qualifications:
2+ years of experience in e-commerce product listing and optimisation.
Proven track record of improving product visibility and sales through keyword optimisation.
Proficiency in using Helium 10, Amazon Brand Analytics, and other SEO tools.
Strong understanding of e-commerce marketplace platforms.
Excellent written communication skills with the ability to craft persuasive product copy.
Data-driven mindset with strong analytical skills.
Attention to detail and ability to manage multiple projects simultaneously.

Preferred Qualifications:
Experience with additional e-commerce platforms.
Understanding of PPC advertising on e-commerce platforms a plus.
The ideal candidate will combine technical SEO expertise with creative copywriting skills to maximise product visibility and conversion rates across multiple e-commerce channels.

If you have a passion for eCommerce and a proven track record in managing multiple online sales channels, we would love to hear from you

We are seeking dynamic and motivated Sales Consultants to join our team.

Reporting to the Team Leader, the Sales Consultants will be responsible for driving sales and meeting targets in a fast-paced call centre environment. The ideal candidate should have excellent communication skills, strong sales acumen, and the ability to work well under pressure.
 
Duties and Responsibilities:
Make outbound calls to potential customers
Pitch products and services to clients
Close sales and achieve monthly targets
Provide excellent customer service and build strong customer relationships

Requirements:
Grade 11
Criminal clear
6 months of sales experience

If you are passionate about sales and are looking to kick-start your career in a dynamic workplace, we would love to hear from you.

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