discovery : outbound sales agents

2 weeks ago


Randburg, Gauteng, South Africa iSON Xperiences Full time

The successful applicant will be responsible for meeting and exceeding monthly sales targets through outbound telephonic selling and will be required to actively sell short / long-term insurance within a pressurized environment.

Key responsibilities:

  1. Conduct outbound calls and sell short / long-term insurance products.
  2. Proven closers with the ability to convince clients to accept products.
  3. Accurately assess customer needs and potential, identify and deal with objections that may arise.
  4. Be comfortable with the sales process and show the ability to meet targets.
  5. Sell high volumes of policies while ensuring calls are of high quality.
  6. Handle complaints as well as conflict telephonically.

Minimum Requirements:

  1. Minimum of 1 year telesales experience.
  2. Excellent verbal and written communication skills.
  3. Computer literacy in MS Word and Excel.
  4. Cooperative and empathetic to colleagues and customers.
  5. RE5 would be an advantage.
  6. Grade 12 / Matric.
  7. Credit and Criminal Clear.
  8. Experience in short-term insurance to a large retail client base.
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