Sales and Onboarding Associate

4 days ago

Johannesburg, Gauteng, South Africa Moove Full time

About Moove

Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector.

About The Role

We are seeking a motivated and detail-oriented Sales and Onboarding Executive to join our team temporarily at Moove. In this role, you will play a crucial part in ensuring the smooth onboarding of new drivers, maintaining compliance with necessary documentation, and driving sales through proactive customer engagement.

What You'll Be Doing

  1. Uploading of documents for Operating licenses, Double Discs and Insurance Certificates on the Uber portal.
  2. Cold-calling customer leads
  3. Documents compliance/Audits
  4. Help with the onboarding of new drivers where necessary.
  5. Liaising closely with Uber to ensure that our applications are prioritised and that documents gets approved.
  6. Project managing the entire process and report of progress.

What You Will Need For This Position

  1. 2 - 5 years Customer support experience
  2. Valid Driver's licence
  3. Attention to detail
  4. Computer literate in Microsoft and Google Suite
  5. Good Communication skills
  6. Excellent EXCEL skills
  7. 1 - 2 years experience in data entry
  8. Good interpersonal skills

Key Metrics

  1. 100% submission to the UBER CRM.
  2. Accessible document repository with outcomes of the applications.

Who You'll Be Working with:

Directly reporting to our Sales and Onboarding Supervisor, and closely working with our Operations Team.

About The Team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership.

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