Call Center Agent

Call Center Sales JobThis is an excellent opportunity for a highly motivated and results-driven Call Center Sales Agent to join our dynamic team in Rosebank. As a Call Center Sales Agent, you will be responsible for generating new business leads and building relationships with existing clients to drive revenue growth and expand our customer base.Key...

We're seeking German and Spanish speaking Call Centre Agents for a Temp Contract in Johannesburg and Cape Town, to assist with the hotel booking platform. This role is sales-driven and involves both Inbound and Outbound Sales responsibilities.Inbound Sales Responsibilities:Answer inbound calls from customers inquiring about hotel availability, pricing, or...

Vukheta Risk Services is an insurance intermediary with over 30 years combined experience in short-term, long-term insurance and specialized products like Professional indemnity, Agri, aviation, construction guarantee, buy and sell agreement and marine. Vukheta means with care or precision and that what we do. We don't sell we build and maintain...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issues while meeting Call Centre targets.Responsibilities:Setting goals: Establishing goals for call center employees.Resolving issues: Resolving customer issues and other call center problems.Managing performance: Managing the team's...

About CallForce:We are a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job Description:As a Customer Experience Specialist, you will play a critical role in ensuring that our customers receive the highest level of service and support. Your responsibilities will include...

Job SummaryDante Personnel is seeking a highly motivated and organized Call Center Quality Manager to lead our quality assurance efforts. As a Call Center Quality Manager, you will be responsible for implementing quality-related methodologies and initiatives to attain targets and goals.Main Responsibilities:Implement quality related methodologies and...

Required Skills and QualificationsA minimum of one year's experience in a call center environment.Proficiency in MS Excel.Familiarity with call center metrics, including Average Handle Time (AHT) and Service Level.Strong verbal and written communication skills.Bachelor's degree or equivalent qualification.Availability to work flexible hours, including...

Job SummaryThe International Call Center Coordinator will play a critical role in providing exceptional customer service and support to clients from around the world. This position requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Main ResponsibilitiesCollaborate with...

Salesworx is proud to partner with one of South Africa's premier private higher education institutions. We are currently seeking a Group Call Centre Manager who will be responsible for overseeing all aspects of call centre operations. The role involves ensuring optimal performance, fostering team development, and driving customer satisfaction while also...

Role Overview:This role is an exciting opportunity to make a meaningful contribution to our clients' lives by delivering exceptional customer service.The Call Centre Support Agent will be responsible for handling customer inquiries, addressing concerns, and escalating complex issues when necessary.Main Responsibilities:Handle customer queries via phone,...

About the JobQuest Staffing Solutions is seeking a skilled Hotel Booking Agent Specialist to join our sales-driven Call Centre team. As a key member of our team, you will be responsible for handling inbound and outbound calls related to hotel bookings.Key Responsibilities:Make outbound calls to follow up with customers who started but did not complete their...

Are you an ambitious and motivated individual with a passion for sales?We are on the lookout for exceptional Sales Agents to join our high-performing team and drive success in selling insurance products through our call center.Position:Sales Agent - Insurance ProductsLocation:Ferndale, RandburgKey Requirements:Sales Experience: A minimum of 6 months of...

Responsible for the effective management of a team of call centre agents and team leaders ensuring legit registrations and conversions according to targets.ResponsibilitiesResponsible for the effective management of a team of call centre agents and team leaders ensuring they are driving legit registrations and conversions according to targets.Ensure customer...

Bluespec Holdings is seeking a seasoned Call Centre Team Leader to join our dynamic team in our inbound Emergency Contact Centre.Main Job Function:Manage and direct call centre agents in achieving their daily duties.Take accountability for Call Centre Agents through monitoring, reporting, and coaching.Responsibilities:Run and manage the call centre on a...

We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre.Job DescriptionMain Job Function :You will manage and direct call centre agents in achieving their required daily duties.Your role will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and coaching. You...

A leading organization in the field of people intelligence, Afrizan People Intelligence (PTY) LTD, is currently seeking a Senior Team Leader to oversee its Outbound Debt Collection operations. The ideal candidate will be a seasoned expert with a proven track record of success in motivating teams to achieve high levels of performance. Their primary...

RequirementsTo succeed in this role, you will need:Proven experience in a sales coaching, training, or leadership role within a call center environment.Strong background in sales techniques, objection handling, and closing strategies.Excellent communication and interpersonal skills to inspire and motivate agents.Analytical mindset with the ability to...

Inbound customer service call center agent needed for Airline companyRESPONSIBILITIES:Receive calls from customers / passengersDeal with problems such as delays, cancellations, etc.Explain processes to customers and assist them where necessaryWork in a team and longer than normal hours (shift work)Handle confidential informationCommunicate with customers...

iSON Xperiences is a company that values excellence and customer satisfaction.Job DescriptionWe are seeking a highly skilled Call Centre Quality Analyst to join our team. The successful candidate will be responsible for reducing business risk, improving the quality of call centre agents' engagements, and overall performance.Main ResponsibilitiesReduce...

Digital Customer Care Company Bv is a global contact center company that provides customer support services to businesses across various industries. As a Customer Service Agent, you will play a key role in delivering exceptional customer experiences and exceeding client expectations.Our company culture is built on the values of innovation, teamwork, and...