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Call Center Quality Manager

2 weeks ago

Randburg, Gauteng, South Africa Dante Personnel Full time
Job Summary

Dante Personnel is seeking a highly motivated and organized Call Center Quality Manager to lead our quality assurance efforts. As a Call Center Quality Manager, you will be responsible for implementing quality-related methodologies and initiatives to attain targets and goals.

Main Responsibilities:

  1. Implement quality related methodologies and initiatives to attain targets and goals.
  2. Participate in meetings and presentations or other designated special projects assigned by management.
  3. Accurate logging of data to guarantee accurate reporting.

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development