Admin Manager

7 days ago

Cape Town, Western Cape, South Africa IGT Solutions Full time

Position: Admin, Facilities, and Transport Manager (BPO/ Contact Center Experience)

Location: Capetown, South Africa

Onsite

24*7

Job Summary: The Admin, Facilities, and Transport Manager is responsible for overseeing the smooth operation of office administration, facility management, and transportation services at IGT Solutions. This role ensures the efficient functioning of cleaning and security services, staff transportation, and vendor management while maintaining compliance with company policies and cost-effective solutions.

Key Responsibilities:
  1. Administration Management:
    • Manage vendor payments, including raising purchase requests and processing invoices through the internal system.
    • Ensure compliance with company procurement policies and vendor contracts.
    • Maintain accurate administrative records, contracts, and service agreements.
    • Coordinate office supply procurement, repairs, and maintenance of office equipment.
    • Develop and enforce workplace policies and procedures related to office administration.
  2. Facilities Management:
    • Oversee the maintenance and upkeep of office premises, ensuring a safe and clean work environment.
    • Manage cleaning and security services, ensuring compliance with contractual agreements and performance standards.
    • Implement safety and security protocols for office premises.
    • Coordinate with building management for office space requirements and maintenance needs.
    • Handle emergency facility issues and liaise with vendors for prompt resolution.
  3. Transport Management:
    • Manage transportation services for staff, ensuring timely and safe travel to and from different work locations.
    • Liaise with transport vendors to negotiate contracts, optimize routes, and ensure compliance with service-level agreements.
    • Monitor transportation schedules, attendance logs, and address any service-related concerns.
    • Ensure transport services align with company policies, safety standards, and cost efficiencies.
    • Handle escalations related to transport delays or staff concerns.
  4. Vendor and Stakeholder Management:
    • Identify and engage reliable vendors for facilities, transport, cleaning, and security services.
    • Negotiate and review vendor contracts to ensure cost-effectiveness and quality service delivery.
    • Monitor vendor performance and address service discrepancies.
    • Maintain strong relationships with internal stakeholders to ensure smooth operations.
Qualifications & Experience:
  • Bachelor's degree or diploma in Business Administration, Facilities Management, Logistics, or a related field.
  • Preferable Minimum 5 years of experience in administration, facilities, and transport management, preferably in a BPO environment.
  • Experience in managing third-party vendors, contracts, and payments.
  • Strong knowledge of transport operations, logistics, and security protocols.
  • Familiarity with procurement processes and financial management.
  • Proficiency in Microsoft Office and facility management software.
Skills & Competencies:
  • Excellent organizational and problem-solving skills.
  • Strong negotiation and vendor management skills.
  • Ability to multitask and manage multiple functions effectively.
  • Strong leadership and people management abilities.
  • Effective communication and stakeholder management.
  • Ability to work under pressure and resolve issues in a timely manner.
Work Conditions:
  • Based at the IGT Solutions Cape Town office with occasional travel for vendor meetings and site visits.
  • May require flexibility in working hours based on transport schedules and operational needs.

This role is critical in ensuring the seamless functioning of office administration, employee transportation, and workplace safety at IGT Solutions. If you are a proactive, results-driven professional with experience in facilities and transport management, we invite you to apply.

Regards,
Varsha Batra
E.varsha.batra@igtsolutions.com
M.+-918527123018

#J-18808-Ljbffr

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