Client Advisor — South Africa

7 days ago

Cape Town, Western Cape, South Africa Investment Migration Insider Hong Kong Full time

An ambassador for Henley & Partners, the Client Advisor role contributes to the Henley & Partners Group by establishing new direct client and business-to-business relationships and by strengthening and leveraging existing ones.

Fully proficient in the entire portfolio of residence and citizenship programs offered by Henley & Partners, as well as conversant in related areas such as real estate, a Client Advisor is responsible for increasing the number of new applications submitted by the Henley & Partners Group by understanding the requirements of all key stakeholders and identifying the most desirable solutions.

Key responsibilities
  1. Promote the services and solutions offered by Henley & Partners
  2. Research, prepare, and execute high-impact meetings with potential introducers, intermediary partners, and client prospects
  3. Actively grow the existing contact database to identify new value creation opportunities
  4. Develop new business leads with maximized conversion rates
  5. Provide client prospects with expert advice on residence and citizenship by investment solutions to ensure that their objectives are met
  6. Qualify prospects and undertake initial due diligence checks to assess suitability and mitigate exposure to operational risks
  7. Collaborate with Relationship Managers to provide a world-class client experience throughout the entire sales journey
  8. Meet and exceed the assigned jurisdictional annual sales targets
  9. Maintain a high level of relevant industry and program knowledge to engage meaningful conversations with prospects
  10. Keep detailed notes on prospect and client interactions, with full and effective use of the firm's CRM system
  11. Represent the firm at industry events and conferences worldwide
Essential skills
  1. Experience in client-facing investment, insurance, private banking, wealth management, or sales
  2. Exceptional written and verbal communication skills in English to engage with and present to industry stakeholders, with the ability to create and prepare proposals
  3. Collaborative approach to build enduring relationships and influence in a positive manner
  4. Excellent negotiation and persuasion skills, including exercising tact and diplomacy at all times
  5. Strong research and strategic analysis skills and a high competency in the Microsoft Office suite; experience in CRM is ideal
  6. Ability to collect data required to prepare an accurate analysis of the client and offer the most suitable solutions
  7. Ability to be a positive representative of Henley & Partners and its brand in the marketplace and at industry events and conferences
  8. Undergraduate degree in business, economics, marketing, or other related disciplines; a master's or an advanced degree will be considered an advantage
  9. Five years of experience in client-facing investment, insurance, private banking, wealth management, or sales
  10. Knowledge and experience in the investment migration industry (residence and citizenship by investment)
  11. Strong international networks that allow for business development
  12. Knowledge of the local language and local experience will be considered advantages
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