OpenText and Appworks Functional Application Specialist

3 days ago


Midrand, Gauteng, South Africa Datacentrix Full time
OpenText and Appworks Functional Application Specialist

Datacentrix's client in Pretoria is looking for an OpenText and Appworks Functional Application Specialist with a minimum of a Bachelor's degree (NQF 7) in Computer Science or Information Management or a minimum of 3–5 years of experience in a business analysis environment, specifically in OpenText applications.

Objective of this Scope of Work

The main purpose of this position is to support configuration needs to achieve the business goals and objectives through ensuring OpenText xECM and Appworks configuration, upgrades, and user interface.

The scope will include but is not limited to:

  • Provide application functional support to the organisation's applications for users, namely the organisation and its subsidiaries.
  • Drive business analysis initiatives for application enhancements, from initiation to implementation of projects.
  • Facilitate workshops and consult with business owners and stakeholders regarding problem definition and the identification of business requirements/needs.
  • Review business processes and procedures, analyse business requirements/needs and associated data, and identify possible solutions.
  • Expand the scope and feasibility of solutions and develop supporting business cases.
  • Facilitate user requirement management throughout the system development life cycle.
  • Manage change requirements and supporting specifications, provide functional specifications, and manage acceptance testing.
  • Manage stakeholder relationships to ensure the delivery of high-quality service and fit-for-purpose solutions.
  • Configure complex business processes and tasks (where appropriate) within a system for improvement.
  • Identify and register risks within their application functional streams.
  • Configure (functional) approved business requirements and align with best practices.
  • Develop systems training material and plans, and present training courses in support of new application functions.

Education and Experience:

  • Minimum of a Bachelor's degree (NQF 7) in Computer Science or Information Management or similar (must have).
  • 3–5 years of experience in a business analysis environment, specifically in OpenText applications.

Key Responsibilities:

  • Provide OpenText and Appworks Technical Application Specialist services for the PA Department (Projects, Programmes, and new Demands).
  • Provide OpenText application functional support to the organisation's applications for users, namely the organisation and its subsidiaries.
  • Drive business analysis initiatives for organisation applications enhancements, from initiation to implementation of projects.
  • Facilitate workshops and consult with business owners and stakeholders regarding problem definition and the identification of business requirements/needs.
  • Review business processes and procedures, analyse business requirements/needs and associated data, and identify possible solutions.
  • Expand the scope and feasibility of solutions and develop supporting business cases.
  • Facilitate user requirement management throughout the system development life cycle.
  • Manage change requirements and supporting specifications, provide functional specifications, and manage acceptance testing.
  • Manage stakeholder relationships to ensure the delivery of high-quality service and fit-for-purpose solutions.
  • Configure complex business processes and tasks (where appropriate) within a system for improvement.
  • Identify and register risks within their application functional streams.
  • Configure the application as per approved business requirements and align with best practices.
  • Develop systems training material and plans, and present training courses in support of new application functions.

Please send CV if interested or kindly refer others; Lmalatjie@datacentrix.co.za

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology

Industries

IT Services and IT Consulting

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