Front Office Agent/ Lady in Red
5 days ago
Einleitung
Unter einem traditionsreichen Namen hat Kempinski, Hoteliers seit 1897, die Welt auf der Suche nach faszinierenden Destinationen bereist, ohne dabei seine Traditionen und sein europäisches Erbe je zu vergessen. Die großzügigen Resorts sowie die stylischen City- und Wellnesshotels spiegeln einen individuellen und einzigartigen Charakter wider, speziell für Gäste, die 5-Sterne Service und Luxus bei ihren geschäftlichen oder privaten Reisen zu schätzen wissen.
Sie sind Gastgeber aus Leidenschaft?
Servicebereitschaft, Qualitätsbewusstsein, Flexibilität sowie ein gepflegtes Erscheinungsbild gehören zu ihren Attributen?
Zur Unterstützung unseres motivierten Front Office Teams suchen wir Sie ab der kommenden Sommersaison 2025 als Front Office Agent/Lady in Red (Guest Relations Agent)
Ihre Hauptaufgaben
- Check-in/out (Privatpersonen sowie Gruppen)
- Empfang und Betreuung der Hotelgäste
- Vorbereitung von VIP Anreisen
- Rechnungsvorbereitung
- Führen einer eigenen Kasse mit Inkasso, Devisenwechsel, etc.
- Entgegennahme und Bearbeitung von Gastanfragen
- Diverse administrative Rezeptionsarbeiten
- Nutzung des Programmes Opera
- Eine erfolgreich abgeschlossene Fachausbildung und idealerweise erste Berufserfahrung
- OPERA Kenntnisse
- Fachkompetenz, Kreativität und Liebe zum Detail, sowie ein sehr hohes Qualitätsbewusstsein
- Strukturierte und organisierte Arbeitsweise
- Grosses Interesse an teamorientierter Arbeit
- Sehr gute Deutsch- und Englischkenntnisse; weitere Sprachkenntnisse von Vorteil
- Leben und arbeiten in mitten der Engadiner Alpen
- Vielfältige Gestaltungsmöglichkeiten
- Angenehmes Arbeitsklima in einem jungen und dynamischen Team
- Internationale Karriereaussichten und Entwicklungschancen
- Herausragende Mitarbeiter-Benefits in u.a. allen Kempinski Hotels
- Personalunterkunft in unmittelbarer Hotelnähe inkl. Waschmöglichkeiten, Fitness- & Gemeinschaftsraum, -küche und ein reichhaltiges Speisenangebot in unserem Mitarbeiterrestaurant
- Gratis Nutzung der hausinternen Kita zur Betreuung von Mitarbeiterkindern
- Monatliche Mitarbeiteraktivitäten wie Ski- Snowboard- und Langlaufkurse, Wanderausflüge sowie Spa-Abende und Deutschkurse
- Internes "Feel Good Commitee" zur Mitgestaltung bei allen Welfare-Themen
- Entry level
- Full-time
- Management and Manufacturing
- Transportation, Logistics, Supply Chain and Storage
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