Death Claims Administrator

4 days ago


Johannesburg, Gauteng, South Africa Fouche & Co Recruitment Full time
Job Responsibilities:
  1. Liaise with employers on death claim documentation and related matters
  2. Liaise with insurers on claims, which includes the submission of claims, monitoring payment, and resolving queries
  3. Conduct a section 37C investigation, which includes engagement with stakeholders and potential beneficiaries, both written and oral
  4. Engaging directly with a Board of Trustees on the section 37C findings
  5. Preparing Board resolutions on allocations and distributions
  6. Processing of claims on business process systems, including tax applications
  7. Liaising with beneficiaries on distribution and payments
  8. Setting up trusts and beneficiary funds and liaising with the relevant service providers
  9. Liaise with third-party professionals such as attorneys, executors, courts, trustees of trust funds
  10. Preparing death claim reports for trustee meetings
  11. Preparing reports for and presenting reports to Principal Officers or other key stakeholders
  12. Adherence to all internal protocols on administration
  13. Process all information using in-house business processing computer systems
Skills and Experience:
  1. At least five years relevant experience in employee benefits administration although other relevant experience would be considered
  2. Tertiary qualifications in a relevant field would be a great advantage
  3. Must have a thorough understanding of the relevant laws, specifically section 37C of the Pension Funds Act
  4. Good writing and communication skills
  5. A good command of the English language and the ability to converse in other languages would be advantageous
  6. A good working knowledge of Word, Outlook and Excel
  7. Ability to use systems for business processing
  8. Minimum 5 years' experience in a similar role
  9. Excellent attention to detail
  10. Initiative
  11. Proactive
  12. Excellent organizational skills
  13. Ability to work under pressure
  14. Ability to work independently and within a team environment
  15. Professional at all times
  16. Friendly and helpful

Office Hours: 08:00 - 17:00

There will be occasions when the incumbent will need to work overtime.

Remuneration: R20 000 - R30 000 monthly

Please note that only shortlisted candidates will be contacted.

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