Death Claims Administrator
4 days ago
- Liaise with employers on death claim documentation and related matters
- Liaise with insurers on claims, which includes the submission of claims, monitoring payment, and resolving queries
- Conduct a section 37C investigation, which includes engagement with stakeholders and potential beneficiaries, both written and oral
- Engaging directly with a Board of Trustees on the section 37C findings
- Preparing Board resolutions on allocations and distributions
- Processing of claims on business process systems, including tax applications
- Liaising with beneficiaries on distribution and payments
- Setting up trusts and beneficiary funds and liaising with the relevant service providers
- Liaise with third-party professionals such as attorneys, executors, courts, trustees of trust funds
- Preparing death claim reports for trustee meetings
- Preparing reports for and presenting reports to Principal Officers or other key stakeholders
- Adherence to all internal protocols on administration
- Process all information using in-house business processing computer systems
- At least five years relevant experience in employee benefits administration although other relevant experience would be considered
- Tertiary qualifications in a relevant field would be a great advantage
- Must have a thorough understanding of the relevant laws, specifically section 37C of the Pension Funds Act
- Good writing and communication skills
- A good command of the English language and the ability to converse in other languages would be advantageous
- A good working knowledge of Word, Outlook and Excel
- Ability to use systems for business processing
- Minimum 5 years' experience in a similar role
- Excellent attention to detail
- Initiative
- Proactive
- Excellent organizational skills
- Ability to work under pressure
- Ability to work independently and within a team environment
- Professional at all times
- Friendly and helpful
Office Hours: 08:00 - 17:00
There will be occasions when the incumbent will need to work overtime.
Remuneration: R20 000 - R30 000 monthly
Please note that only shortlisted candidates will be contacted.
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