Claims Operations Manager

4 days ago


Johannesburg, Gauteng, South Africa The Hiring House Full time

About the Role:

We are looking for a skilled and experienced Claims Processing Manager to join our team at The Hiring House. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our claims processing function.

As a Claims Processing Manager, you will be responsible for overseeing the management of internal departmental functions and processes, including project management, people leadership, financial management, and corporate governance.

You will work closely with the Benefits Committee and Medical Panel to implement their decisions and requests/referrals for case investigations and social advice from other internal departments.

Key Performance Areas:
• Manage internal departmental functions and processes
• Project Management
• People Leadership
• Financial Management
• Corporate Governance
• Oversee Section 37C dependency investigations on death benefits allocations
• Oversee the provision of social services to guardian cases
• Implementation of Benefits Committee & Medical Panel decisions and requests/referrals for case investigations and social advice
• Contribute to the team

Requirements:

  • Relevant Bachelors Degree, preferably in Law. Registered with professional bodies - where applicable

  • At least 6 years job-related experience, which should include at least 2 years experience in a management role

  • African Language knowledge is an advantage



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