Retentions Agent
5 days ago
Ubuntu markets Sandton, Gauteng, South Africa
Looking for people with derivatives / Online trading Retentions experience.
Role Description
This is a full-time on-site role for a Retentions Agent at Ubuntu Markets located in Sandton, Parkmore. The Retentions Agent will be responsible for managing customer retention strategies, handling customer inquiries and issues, and ensuring excellent client account management.
Qualifications
- Experience in an Online Trading call centre environment
- Strong customer service skills and ability to handle customer inquiries effectively
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Knowledge of CRM systems and Microsoft Office
- Ability to work well under pressure and meet targets
Salary: Market Related
How to Apply:
You can send an email with a fully detailed CV to the email address below:
Seniority levelEntry level
Employment typeFull-time
Job functionSales and Business Development
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