Retentions Agent

5 days ago


Sandton, South Africa Ubuntu markets Full time

Ubuntu markets Sandton, Gauteng, South Africa

Looking for people with derivatives / Online trading Retentions experience.

Role Description

This is a full-time on-site role for a Retentions Agent at Ubuntu Markets located in Sandton, Parkmore. The Retentions Agent will be responsible for managing customer retention strategies, handling customer inquiries and issues, and ensuring excellent client account management.

Qualifications

  • Experience in an Online Trading call centre environment
  • Strong customer service skills and ability to handle customer inquiries effectively
  • Excellent communication and interpersonal skills
  • Problem-solving and conflict resolution abilities
  • Knowledge of CRM systems and Microsoft Office
  • Ability to work well under pressure and meet targets

Salary: Market Related

How to Apply:

You can send an email with a fully detailed CV to the email address below:

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

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