Sales Consultant
2 weeks ago
Sales Consultant
We are looking for a motivated, friendly, and enthusiastic individual to join our dynamic team and handle international inbound tour operator inquiries. The ideal candidate will be confident, self-driven, and focused on achieving goals, with a keen eye for detail and accuracy.
Key Responsibilities:
- A passion for the travel industry
- Minimum 5 years of experience in inbound tour consulting
- Proven experience working with overseas tour operators
- Extensive knowledge of Southern Africa's destinations and products
- Experience in quoting and processing FIT and ad-hoc group bookings
- Expertise in designing tailor-made itineraries for customized inquiries
- Experience in creating and quoting packages for agent websites
- Strong attention to detail
- Providing specialist advice on destinations to agents
- Applying effective sales techniques to convert potential business
- Managing the full booking process, from quote to final confirmation
- Participating in after-hours phone coverage on a rotational basis
- Proficiency in Microsoft Word
- Professional communication skills, both by phone and email
- Results-driven with a strong focus on numbers
- Creativity in developing unique and memorable itineraries
- Understanding of corporate customer protocol when dealing with senior management
- Ability to collaborate with a team, taking direction to achieve collective goals
- Building relationships with Southern African suppliers to secure the best products, services, and prices
- Strong negotiation skills with both clients and suppliers
- Taking ownership of your bookings and ensuring every detail is handled efficiently and professionally
- Ability to juggle multiple tasks, including current and new quotes
- Providing exceptional customer service
- Upholding the company's core values of honesty, creativity, positivity, and fairness
- Fitting well within our company culture
- Professional and courteous conduct over the phone and email
- A proactive and positive attitude with enthusiasm for your work
Please Note: Preference will be given to candidates from designated groups in line with the Employment Equity Act, No. 55 of 1998.
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