Client Implementation Engineer

3 weeks ago

Cape Town, South Africa Electrum Payments Full time

Company Overview Electrum is a next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Role You will act as the central point of contact from project inception through to delivery, bridging the gap between customers and development teams to ensure a seamless onboarding experience. Your technical expertise will ensure our products are properly installed, configured, and seamlessly integrated, providing proactive support and hands‑on troubleshooting to guarantee a positive implementation experience for clients. Key Focus Areas Deliver quick and smooth integration for major clients such as Capitec, Absa, Nedbank, and Investec, helping Electrum scale its offerings, drive rapid adoption, and free up core developer capacity for new innovations. Core Responsibilities Configure, deploy, and maintain standard services (Kubernetes, Helm charts, YAML, SQL, APIs) with minimal input from development teams. Act as the primary technical point of contact for clients during integration and post‑go‑live, resolving technical issues related to API integrations, OAuth authentication, and connectivity. Build strong, collaborative relationships with clients, providing expert assistance and proactive support throughout the lifecycle. Apply deep product knowledge to configure modules, ensure vendor compliance, and translate complex client requirements into precise configuration and customization specifications. Conduct thorough debugging, quality assurance, and testing of all client implementations to ensure product integrity and performance. Create, evolve, and refine tools and processes to support the most efficient and scalable client deployments. Collaborate closely with internal development teams to ensure successful project delivery and share client insights for product improvement. Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or 3+ years equivalent experience in application support, software implementation, or a similar role. 2+ years working with or in a software development team. Sound technical knowledge in APIs, system integration, authentication (OAuth), and basic networking/connectivity. Ability to configure and debug software using Helm charts, YAML, SQL, and other common configuration formats. Experience working with Docker, Kubernetes, Linux, Bash, AWS, and understanding basic Java code. Excellent communication skills—able to convey technical concepts clearly to both developers and clients. Strong problem‑solving and analytical thinking. Initiative and independence—able to own a project end‑to‑end. Growth mindset—eager to learn and evolve the role as the team matures, becoming the go‑to person for client implementations. Benefits A good work‑life balance is very important at Electrum. Flexibility around core working hours (nature of flexibility is negotiated per role based on business needs). Daily cooked lunches and a stocked kitchen for the mid‑day nibbles. Team socialising, getaways, and social outings. We have created a safe, transparent environment where we know mistakes happen, and that’s okay. We even have a 3‑step approach to dealing with them: Tell everyone about it, fix the mistake, tell everyone about the solution. #J-18808-Ljbffr

  • Client Implementation Engineer

    5 days ago

    Cape Town, South Africa Electrum Full time

    The CompanyElectrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions. We've built a...

  • Client Implementation Engineer

    4 weeks ago

    Cape Town, South Africa Electrum Full time

    Overview Electrum is a next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 2012, we have established ourselves as a trusted payments technology partner with enterprise-grade solutions. The Opportunity Electrum is seeking a proactive and technically skilled Client...

  • Payments Client Implementations Engineer

    1 week ago

    Cape Town, South Africa Electrum Software Full time

    A next-generation payment software company in Cape Town is seeking a Client Implementations Engineer to manage client integrations and ensure successful onboarding of their products. The ideal candidate will have experience in software implementation, excellent communication skills, and a strong technical background in APIs and system integration. Join the...

  • Client Implementation Engineer

    1 week ago

    Cape Town, South Africa Electrum Software Full time

    Electrum is a next-generation payment software technology company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans...

  • Senior Structural Engineer

    3 weeks ago

    Cape Town, South Africa Gig Engineer Full time

    About the Role We are looking to recruit a Senior Professional Structural Engineer to fulfil the role of Technical Lead in MCF & Industry in South Africa teams, which are looking to recruit to expand and develop their South Africa‑based Structural Engineering team to assist with our growing workload. Requirements Desired Qualifications and Professional...

  • Client Implementations Engineer

    5 days ago

    Cape Town, South Africa Electrum Full time

    A next-generation payments technology company is seeking a proactive Client Implementations Engineer to enhance the efficiency of client integrations. The successful candidate will serve as the technical bridge between clients and development teams, ensuring seamless onboarding of services. Key responsibilities include client relationship management,...

  • Data Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Gig Engineer Full time R250 000 - R450 000 per year

    Position:Data EngineerLocation:Cape Town (Hybrid)Contract:12 MonthsRole DescriptionPerform code peer reviews of Junior Software Engineer buildsSupport the Technical Delivery Lead in translating requirements to Junior DevelopersSupport the Technical Delivery Lead in framework optimization initiativesSupport the Technical Delivery Lead in managing CI/CD...

  • Strategic Client Implementation Engineer

    1 week ago

    Cape Town, South Africa Electrum Payments Full time

    A next-generation payments technology company in Cape Town is seeking a Client Integration Specialist to manage client onboarding and ensure effective software implementation. Responsibilities include deploying and maintaining services, troubleshooting integrations, and building relationships with major clients. Candidates should have a Bachelor's degree in...

  • TS Implementation Engineer

    7 days ago

    Cape Town, Western Cape, South Africa NTT DATA Middle East and Africa Full time R2 500 000 - R3 500 000 per year

    The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients.This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to...

  • Junior Software Engineer: Implementation

    5 days ago

    Cape Town, South Africa Digiata Full time

    Junior Software Engineer: Implementation Our software engineers are software solution implementation specialists, responsible for interfacing with clients, understanding their needs and configuring software solutions to meet them. A Digiata Software Engineer is part Systems Analyst, part Developer with strong financial services business knowledge. You will...