Client Implementation Engineer

4 weeks ago

Cape Town, South Africa Electrum Full time

Overview Electrum is a next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 2012, we have established ourselves as a trusted payments technology partner with enterprise-grade solutions. The Opportunity Electrum is seeking a proactive and technically skilled Client Implementations Engineer to join our VAS team. This is a new role designed to improve the efficiency and scalability of implementing our standard products and integrations for key clients. You will act as the central point of contact from project inception through delivery, bridging customers and development teams to ensure a seamless onboarding experience. The Role As a Client Implementations Engineer, you will be the bridge between our software and clients. You will apply your technical expertise to ensure our products are properly installed, configured, and integrated. Your proactive support and hands-on troubleshooting will guarantee a positive implementation experience. Your deep understanding of client-specific configurations will help build relationships and drive client satisfaction. Key Focus Areas You'll help major clients like Capitec, Absa, Nedbank, and Investec integrate our services quickly and smoothly. This role is essential for helping Electrum scale, drive rapid adoption, and free up core developer capacity for new innovations. Core Responsibilities Implementation and Deployment: Configure, deploy, and maintain standard services (Kubernetes, Helm charts, YAML, SQL, APIs) with minimal input from development teams Technical Support and Troubleshooting: Act as the primary technical point of contact for clients during integration and post-go-live, resolving issues related to API integrations, OAuth authentication, and connectivity Client Relationship Management: Build strong, collaborative relationships with clients, providing expert assistance and proactive support Configuration and Compliance: Apply product knowledge to configure modules, ensure vendor compliance, and translate client requirements into precise configurations Quality Assurance: Debug, QA, and test client implementations to ensure integrity and performance Process Improvement: Create and refine tools and processes for efficient, scalable deployments Internal Collaboration: Work with internal development teams to ensure successful delivery and share client insights Requirements Bachelor\'s degree in Computer Science, Information Systems or Engineering (or 3+ years equivalent experience in application support, software implementation, or similar) 2+ years working with or in a software development team Sound technical knowledge in APIs, system integration, authentication (OAuth), and basic networking Ability to configure and debug software using Helm charts, YAML, SQL, and other configuration formats Experience with Docker, Kubernetes, Linux, Bash, AWS and basic Java Excellent communication skills Strong problem-solving and analytical thinking Initiative and independence—able to own a project end-to-end Growth mindset—eager to learn and evolve the role Comfortable being the "go-to" person on client implementations Benefits A good work-life balance is important at Electrum. Benefits include: Flexibility around core working hours Daily cooked lunches and a stocked kitchen Team socialising and outings Seniority level Entry level Employment type Full-time Job function IT Services and IT Consulting #J-18808-Ljbffr

  • Client Implementation Engineer

    5 days ago

    Cape Town, South Africa Electrum Full time

    The CompanyElectrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions. We've built a...

  • Client Implementation Engineer

    3 weeks ago

    Cape Town, South Africa Electrum Payments Full time

    Company Overview Electrum is a next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Role You will act as the central point of contact from project inception through to delivery, bridging the gap between customers and development teams to ensure a seamless onboarding experience....

  • Payments Client Implementations Engineer

    1 week ago

    Cape Town, South Africa Electrum Software Full time

    A next-generation payment software company in Cape Town is seeking a Client Implementations Engineer to manage client integrations and ensure successful onboarding of their products. The ideal candidate will have experience in software implementation, excellent communication skills, and a strong technical background in APIs and system integration. Join the...

  • Client Implementation Engineer

    1 week ago

    Cape Town, South Africa Electrum Software Full time

    Electrum is a next-generation payment software technology company. Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans...

  • Client Implementations Engineer

    5 days ago

    Cape Town, South Africa Electrum Full time

    A next-generation payments technology company is seeking a proactive Client Implementations Engineer to enhance the efficiency of client integrations. The successful candidate will serve as the technical bridge between clients and development teams, ensuring seamless onboarding of services. Key responsibilities include client relationship management,...

  • Senior Structural Engineer

    3 weeks ago

    Cape Town, South Africa Gig Engineer Full time

    About the Role We are looking to recruit a Senior Professional Structural Engineer to fulfil the role of Technical Lead in MCF & Industry in South Africa teams, which are looking to recruit to expand and develop their South Africa‑based Structural Engineering team to assist with our growing workload. Requirements Desired Qualifications and Professional...

  • Strategic Client Implementation Engineer

    1 week ago

    Cape Town, South Africa Electrum Payments Full time

    A next-generation payments technology company in Cape Town is seeking a Client Integration Specialist to manage client onboarding and ensure effective software implementation. Responsibilities include deploying and maintaining services, troubleshooting integrations, and building relationships with major clients. Candidates should have a Bachelor's degree in...

  • Data Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Gig Engineer Full time R250 000 - R450 000 per year

    Position:Data EngineerLocation:Cape Town (Hybrid)Contract:12 MonthsRole DescriptionPerform code peer reviews of Junior Software Engineer buildsSupport the Technical Delivery Lead in translating requirements to Junior DevelopersSupport the Technical Delivery Lead in framework optimization initiativesSupport the Technical Delivery Lead in managing CI/CD...

  • TS Implementation Engineer

    7 days ago

    Cape Town, Western Cape, South Africa NTT DATA Middle East and Africa Full time R2 500 000 - R3 500 000 per year

    The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients.This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to...

  • Junior Software Engineer: Implementation

    5 days ago

    Cape Town, South Africa Digiata Full time

    Junior Software Engineer: Implementation Our software engineers are software solution implementation specialists, responsible for interfacing with clients, understanding their needs and configuring software solutions to meet them. A Digiata Software Engineer is part Systems Analyst, part Developer with strong financial services business knowledge. You will...