Head of Applications, Development and Delivery

3 weeks ago

Johannesburg, South Africa Deka Minas Pty Ltd Full time

Job Overview

As the Head of Applications, Development and Delivery, you will take a leadership role in planning, managing, and delivering high-impact custom software projects. You will oversee multiple operational teams while building strong relationships with customers and fostering a collaborative, growth-oriented culture within your teams. Your role will require strategic thinking, problem-solving, and a proactive approach to managing project complexities.

Key Responsibilities Project Delivery

  • Track project tasks, milestones, deliverables, and key dates to ensure seamless delivery.
  • Proactively manage risks, expectations, resources, deliverables, and budgets.
  • Take end-to-end ownership of custom software delivery projects, typically ranging from 6 to 18 months.
  • Collaborate with and lead five or more operational teams across projects.
  • Perform real-time business analysis and problem-solving with rapid context-switching as required.

People Management

  • Form and stabilize software delivery teams through onboarding, offboarding, and rotations.
  • Build team cohesion, establish team identity, and drive a strong delivery culture.
  • Provide mentorship, coaching, and guidance to teams, emphasizing communication and collaboration.
  • Conduct performance reviews, one-on-one meetings, and career development planning for team members.

Customer Engagement

  • Serve as the primary point of contact for customer accounts, managing relationships and financials.
  • Prepare, deliver, and track customer status reports.
  • Facilitate customer feedback sessions during demos, meetings, and calls.
  • Seek opportunities to strengthen customer partnerships and foster long-term relationships.

Qualifications and Experience

  • A degree in Computer Science, Software Engineering, Information Systems, or related fields (BSc, BIS, BCom, BEng).
  • At least 8 years of experience in the IT industry as an Analyst, Project Manager, or Software Developer with consulting exposure.
  • A minimum of 5 years of experience leading and managing teams, including coaching, performance management, and culture development.
  • Strong communication, collaboration, and leadership skills with a passion for continuous improvement.
  • Demonstrated ability to mentor and guide team members, fostering growth and motivation.
  • Proven customer-facing abilities with experience managing accounts, expectations, and feedback.
  • Flexibility to adapt to varied environments and tools in a hybrid working model (2–3 days in the office weekly).

What's On Offer

  • Competitive Compensation: Bi-annual salary reviews and guaranteed bonuses.
  • Work-Life Balance: Tenure-based loyalty leave and hybrid working arrangements.
  • Wellness Programs: Access to wellness initiatives and professional development rewards.
  • Career Growth: Continuous development programs, including technical and leadership training.
  • Incentives: Commission for business development leads and successful referrals.
  • Enterprise Exposure: Opportunity to work on diverse, high-impact projects for South Africa’s leading organizations.
  • Supportive Leadership: Regular one-on-ones, quarterly reviews, and hands-on guidance.

 

Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information

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