Onboard Guest Services Lead for VIP Guests

- Greet and welcome guests as they embark on the ship, ensuring a warm and friendly atmosphere - Provide information and assistance to guests regarding onboard activities, services, and amenities - Handle guest inquiries, complaints, and requests in a timely and professional manner - Manage guest accounts and process payments for onboard purchases -...

Key Responsibilities:- Greet and welcome guests as they embark on the ship, ensuring a warm and friendly atmosphere- Provide information and assistance to guests regarding onboard activities, services, and amenities- Handle guest inquiries, complaints, and requests in a timely and professional manner- Manage guest accounts and process payments for onboard...

Guest Services Manager (14030) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

A premier cruise line is seeking a skilled Guest Relations Manager to ensure exceptional service and satisfaction for guests onboard. Responsibilities include coordinating special requests, resolving complaints, and supervising guest relations staff. Candidates must have a bachelor's degree in Hospitality Management and at least 3 years of relevant...

Guest Relations & Hostess Duties & Responsibilities Guest Interaction & Service: - Greet and welcome guests upon check-in and bid a fond farewell during departure. - Handle guest complaints, concerns, and requests promptly and efficiently. - Oversee VIP guest arrivals and departures, ensuring personalized service. - Provide detailed information about the...

SummaryAt Hyatt Regency Cape Town, we believe in making every moment memorable. As a 5 star hotel in the heart of Cape Town, we are dedicated to providing world-class hospitality with warmth, care and attention to detail. We are currently seeking a passionate and service driven Guest Relations Manager to join our team and ensure that every guest enjoys a...

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.We are looking for people to join our...

**Job Number** 24013619 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Represents property management in resolving any...

Guest Operations Specialist - Signature Aviation, Cape Town FBO Full-time, Permanent ContractWho we are : With more than locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organisation and a certified Great Place...

Key Responsibilities: Act as the primary point of contact for all guest inquiries and concerns onboard the cruise ship Handle and resolve guest complaints in a timely and professional manner Coordinate special requests and events for guests, such as birthdays, anniversaries, and other celebrations Maintain a high level of customer satisfaction by...