Business Process Analyst
6 days ago
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people. We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community. Job Description The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process owners and business units. Key Responsibility Areas 1. Process and data modelling · Gathers and analyses information from a variety of sources to inform the business process mapping and documentation within the institution · Translate subject matter expert and stakeholder discussion into process maps and procedures · Identify and document instances where existing business processes may be streamlined or improved 2. Internal and external stakeholder management · Serve as a modelling subject matter expert and point of contact to support functional and cross-functional stakeholders · Collaborate with subject matter experts to ensure appropriate stakeholders are included in the development and revision of procedure manuals · Communicates relevant information to appropriate recipients following the correct internal processes 3. Change Management · Conducts and/or support change management processes · Facilitate process workshops in small or large groups · Conducts and/or support staff doing change management in line with the relevant framework and project management methodologies 4. Reporting · Provides Process Lead with reports on assigned work/deliverables · Develop, maintain and distribute business process documentation to Process Lead Qualifications · Preference shall be given to the certified BPMP or/and Lean Six sigma or/and Analysts, or/and PMP professionals · Minimum of 2-3 year’s work experience in a business process modelling environment is mandatory · Experience in Visio/Bizagi/Lucidchart/Sharepoint/D3M or any other modelling software required · Working knowledge of RPA tools and processes will be beneficial · In-depth knowledge of the quality tools such as Cause and Effect, Fishbone, Scatter, control charts etc. across DMAIC/ DMADV approaches #J-18808-Ljbffr
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Business Process Analyst
6 days ago
Centurion, South Africa WNS Full timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
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Business Analyst — Drive Process Improvements
2 weeks ago
Centurion, South Africa ProjectLink Holdings (Pty) Ltd Full timeA leading project management solutions provider in South Africa is seeking a Business Analyst. The ideal candidate should have at least 5 years of experience, a Bachelor's degree in Industrial Engineering, and strong analytical skills. Responsibilities include analyzing business processes, collaborating with stakeholders, and producing detailed...
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Business Analyst
1 day ago
Centurion, Gauteng, South Africa Redheads Engineering Group Full time R250 000 - R500 000 per yearOne of our clients, an international inventory management solutions provider, has an opening for aBusiness Analyst.As a Business Analyst in the company, you will be a dynamic contributor to the process and system design, focusing on creating an optimal user experience and streamlined workflows. This role involves documenting a business specification,...
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Centurion, South Africa Nambiti Full timeA leading ICT solutions company in Centurion is seeking a Business / System Analyst. The role involves analyzing business requirements, processes, and ICT solutions while recommending improvements. Candidates should have a National Diploma in IT or Computer Science, along with 5 years of experience in business system analysis and relevant certifications....
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Business System Analyst
6 days ago
Centurion, South Africa Nambiti Full timeRecruiting for a Business / System Analyst who will be responsible for analysing business requirements, processes, systems and structures and recommend improvements. The Business / System Analyst with adequate experience in the ICT field, business analysis and/or systems analysis, systems testing, training, documentation of requirements, test cases and user...
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Business Process Transformation Lead
1 week ago
Centurion, South Africa Blue Pearl HQ Full timeA recognized consulting firm in Centurion seeks a Business Process Analyst to identify and assess existing processes, develop comprehensive business process maps, and create implementation plans for improvements. Ideal candidates will have relevant certifications in business analysis and enterprise architecture. This role offers significant opportunities for...
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IT Business Analyst
5 days ago
Centurion, Gauteng, South Africa Boardroom Appointments Full time R900 000 - R1 200 000 per yearKey purpose:We are seeking an experienced IT Business Analyst to join our team. The ideal candidate will have a strong understanding of both business and technology and will be responsible for identifying and analyzing business processes, assessing their feasibility for automation, and working with stakeholders to identify and prioritize improvement...
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Business Process Analyst
5 days ago
John Vorster Drive , Centurion, GP, South Africa WNS Global Services Full time R250 000 - R500 000 per yearCompany Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
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Business Analyst
1 week ago
Centurion, Gauteng, South Africa iMasFinance Co-operative (Ltd) Full time R300 000 - R600 000 per yearJob Purpose:To effectively design and implement business solutions that resolve business problems or needs and to further partake in operational and system maintenance support to resolve issues.Job Outputs:Change ManagementCompile an impact analysis on existing processes that include a feasibility and risk assessments.Involve appropriate stakeholders in the...
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Business Analyst
7 days ago
Centurion, Gauteng, South Africa Momentum Full time R500 000 - R750 000 per yearClosing Date2025/11/14 Reference NumberMMH Job TitleBusiness Analyst Position TypePermanent Role FamilyInformation Technology ClusterMomentum Life Remote OpportunitySome of the time Location - CountrySouth Africa Location - ProvinceGauteng Location - Town / CityCenturion IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply...
