Hotel Spa Therapist

2 weeks ago

Stellenbosch, South Africa IntelliStaff Full time
Key Responsibilities:
  • Clean and tidy hotel guest rooms and public areas according to established standards
  • Perform a wide range of high-end spa treatments, including facials, massages, body wraps, manicures, pedicures, waxing, and other beauty therapies.
  • Offer personalized advice on skincare and wellness, recommending treatments and products suited to each guests unique needs.
  • Ensure that every guest receives a memorable, five-star service experience, leaving them feeling relaxed, rejuvenated, and cared for.
  • Maintain the highest standards of hygiene, ensuring all treatment areas and equipment are kept clean and safe at all times.
  • Stay up-to-date with the latest industry trends, techniques, and product innovations to enhance your skillset and the spas offerings.
  • Promote and sell spa products to guests, using your knowledge to recommend solutions for their specific needs.
  • Collaborate with the wider spa and hotel team to deliver exceptional service in a luxury environment.
  • Handle guest bookings and consultations with professionalism, discretion, and courtesy.
Requirements:
  • Qualification in Beauty Therapy. Additional qualifications or certifications in advanced treatments are a plus.
  • Previous experience as a Beauty Therapist in a 5* hotel or high-end spa environment is essential.
  • A strong understanding of luxury spa standards and a passion for delivering outstanding guest service.
  • Extensive knowledge of beauty treatments, skincare, and wellness therapies.
  • Excellent communication, interpersonal, and customer service skills.
  • A polished, professional appearance and demeanour.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Flexibility to work shifts, including weekends and evenings, in line with hotel and spa operational needs.

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