Collections Team Lead, Operations

A leading BPO company in Cape Town seeks a Team Leader Collections to supervise collection agents and ensure effective debt recovery. This role involves managing team performance, conducting coaching sessions, and maintaining compliance with regulations. Candidates should have extensive experience in collections and team leadership skills. The position is...

A leading e-commerce company seeks an Operations Lead/Supervisor in Cape Town. The role involves overseeing workflows, supporting and training employees, and ensuring operational excellence. Applicants should have a Bachelor's in a relevant field and at least one year of experience in a manufacturing or customer-facing environment. Additional skills in...

Our client, a leading South African microlending company based in Cape Town has a vacancy: **Job Title**:Collections Team Manager **Location**:Cape town **Department**:Collections **Reporting to**:Head of Collections Role Overview We are looking for a motivated and experienced **Collections Team Manager**to lead a high Key Responsibilities - Lead,...

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

ROLE PURPOSE The primary responsibility of the Document Collection Specialist is to support the Immigration Consultancy office by ensuring that all necessary documentation for visa applications is meticulously gathered, verified, and ready for final submission. This role is critical in guaranteeing that all immigration paperwork meets the highest standards...

Job briefRole OverviewWe are looking for a motivated and experienced Collections Team Manager to lead a high-performance team of Collections Agents. The successful candidate will be responsible for driving recovery rates, coaching and managing team members, and ensuring adherence to compliance and quality standards.Key ResponsibilitiesLead, support, and...

**About the Role** We’re looking for a motivated and target-driven individual to join our Back Office team as a **Hybrid Back Office & Collections Agent**. In this role, you’ll manage clients who have made partial payments — your goal is to ensure they settle their balances and submit all required documents. You’ll need to be persuasive, organized,...

**ROLE PURPOSE** The Document Collection Specialist will work closely with clients throughout the process, providing them with expert guidance to ensure that all necessary documents are acquired and compliant with immigration regulations. **KEY ACCOUNTABILITIES. RESPONSIBILITIES OF ROLE** **Case Officer**: - Review client documentation in detail,...

About Happy Pay Happy Pay is an ad-subsidised payments network that gives South Africans access to zero-cost credit at checkout. Our model is powered by a blend of merchant fees and a performance advertising platform that connects high-intent shoppers with relevant brands. We exist to save consumers millions in interest and fees, while helping merchants...

About Happy Pay Happy Pay is an ad‑subsidised payments network that gives South Africans access to zero‑cost credit at checkout. Our model is powered by a blend of merchant fees and a performance advertising platform that connects high‑intent shoppers with relevant brands. We exist to save consumers millions in interest and fees, while helping...