Operations Coordinator
4 days ago
Operations Coordinator ALFC Somerset West, Western Cape, South Africa My client is looking for someone based in Somerset West to take up the role of Operations Coordinator ASAP. To liaise with customers old & new, to ensure complete satisfaction of all customers resulting in sales and customer satisfaction at all times and to complete all admin related tasks relevant to the business. Supporting Duties To create tasks for field team to action the work booked. To maintain correct and updated records on the database from services rendered. To add new customers to the CRM and ensure customer information is up to date on the system. To send quotations as required. Process purchase orders and GRV stock on our system. Stock Control & Receiving goods and manage stock takes. To check that Jobcards are correctly completed by field teams. Follow up calls with customers to ensure satisfaction of the work completed. Invoice customers once the jobcards are handed in and all work has been completed to the satisfaction of the customer. Detailed Duties Manage the field teams daily work schedule by adding all bookings received. Manage call outs from customers and ensuring a field team member responds to the call out. Ensure clear communication channels between the office, the field team and the customer. On completion of the daily jobs carried out, capture the information correctly to database. Update CRM with new clients and services dates. Together with field team ensure that all repairs are dealt with timeously to ensure customer satisfaction. Ensure sales to new and existing clients by following the sales process to completion and ensuring that the product is successfully installed. To Ensure that our customers are contacted on a regular basis to ensure satisfaction of services rendered and to enquire if there are any upselling opportunities. We are always working in the best interests of the customer, helping them make the best decisions for them. To handle customer complaints if any to ensure customer satisfaction. Assist in ALL other departments as per operational requirements. You need to show Enthusiasm and a positive attitude to everything, be self-starting and self-motivated. Have a friendly and professional approach at all times to public and work colleagues. Well-spoken and polite both on the phone and in person. Ability to "think on your feet". Strong problem solving ability. Strong service, sales and customer orientation. Love working within a motivated team. Seniority Level Entry level Employment Type Full-time Job Function Management and Manufacturing Industries Professional Training and Coaching Referrals increase your chances of interviewing at ALFC by 2x Get notified about new Operations Coordinator jobs in Somerset West, Western Cape, South Africa. #J-18808-Ljbffr
-
Operation Coordinator
2 weeks ago
Somerset West, South Africa H2O BWT Somerset West Full time**About the Role** H2O BWT Somerset West is looking for a **proactive and organized Operations Coordinator** to join our team. In this role, you will ensure smooth day-to-day operations by coordinating technicians’ schedules, managing customer requests, and handling administrative tasks efficiently. Your work will be key to keeping our operations running...
-
Operations Coordinator
1 week ago
Somerset West, Western Cape, South Africa Hire Resolve Full time R2 500 000 - R4 000 000 per yearA well-established water solutions company is seeking a detail-oriented Operations Coordinator to join their dynamic team. This role is perfect for someone who thrives in a fast-paced environment, enjoys coordinating multiple workflows, and takes pride in delivering exceptional customer service.𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬: Experience in...
-
Logistics Operations Coordinator
7 days ago
Somerset West, South Africa Cresco Consulting Full time**Job Purpose**: Our client, Cape Five, an international fruit exporter, is expanding and seeking to employ an experienced logistics coordinator to share in the operational logistics responsibilities. The purpose of the role is to optimize use of cold storage, shipping lines and transport to ensure that the company’s budgetary requirements are met and...
-
Operations & Customer Success Coordinator
4 days ago
Somerset West, South Africa ALFC Full timeA local service provider in Somerset West is seeking an Operations Coordinator. This entry-level role involves managing customer interactions, ensuring satisfaction, and coordinating field team activities. Responsibilities include scheduling, record management, and invoicing. Candidates should be proactive and possess strong communication skills. This is a...
-
Operations Coordinator
7 days ago
Somerset West, Western Cape, South Africa ALFC Full time R40 000 - R60 000 per yearMy client is looking for someone based in Somerset West to take up the role of Operations Coordinator ASAP.Job description:To liaise withcustomers old & new, to ensure completesatisfaction of all customersresulting insales and customer satisfactionat all times and to complete alladmin related tasksrelevant to the business.Supporting Duties of This Role:To...
-
Logistics Coordinator
4 days ago
Somerset West, South Africa Frank Consult Full timeOverview Our client, a well-established, trusted, and highly successful corporate commodity trading company specialising in international physical deliveries, is offering a permanent position for a Senior Logistics Coordinator . Responsibilities Lead logistics operations across bulk agricultural commodity loads, ensuring compliance with transport contracts...
-
Logistics Coordinator
4 days ago
Somerset West, South Africa Frank Consult Full timeOur client, a well-established, trusted, and highly successful corporate commodity trading company specialising in international physical deliveries, is offering an exciting permanent position for a Senior Logistics Coordinator . Key Responsibilities Lead logistics operations across bulk agricultural commodity loads, ensuring compliance with transport...
-
Warehouse Coordinator
3 weeks ago
Somerset West, South Africa Status Staffing Full timeA recent professional profile photo is to accompany your application EMPLOYMENT TYPE : PermanentSECTOR : Warehouse Coordinator BASIC SALARY : Market RelatedSTART DATE : A.S.A.P / ImmediateREQUIREMENTS: Matric (Grade 12) Relevant tertiary qualifications will be advantageous Forklift license (preferred or ability to manage license process) Valid drivers...
-
Operations Manager
2 weeks ago
Somerset West, South Africa Status Staffing Full timeA recent professional profile photo is to accompany your application EMPLOYMENT TYPE : PermanentSECTOR : Operations / Event Management BASIC SALARY : R START DATE : A.S.A.P / ImmediateREQUIREMENTS: Matric 3+ years of events supervision experience or experience in a similar industry, such as stretch tent rentals and set-ups, event equipment rental, delegation...
-
Operations Manager
2 weeks ago
Somerset West, South Africa Merand Corbett & Associates Full timeKey Responsibilities: Oversee daily operations, including opening/closing, cleanliness, and safety Lead and manage staff across all departments Handle customer service, feedback, and complaints Coordinate childrens parties, events, and group bookings Manage stock, suppliers, and inventory Support marketing, social media, and community engagement Monitor...
