Mortgage Administrator

3 days ago

Cape Town, South Africa OneDome Full time

OneDome Cape Town, Western Cape, South Africa Company Information OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end‑to‑end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions. Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century. We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers We need our people to help us work towards our mission of revolutionizing home moving. OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative company in 2021 Best Business Awards in the UK. Roles And Responsibilities We are seeking detail‑driven, process‑focused individuals to join our new Keying Department . This team is responsible for accurately capturing and processing mortgage application data at pace. This role is purely back office and requires individuals who thrive in a structured, high‑volume, accuracy‑critical environment. The Individual Will Be Responsible For Accurately key new mortgage applications into external systems within agreed turnaround times. Review supporting documents (income, ID, bank statements) and ensure data matches application fields. Maintain strict adherence to data accuracy standards. Ensure all updates are logged and acknowledged in CRM systems. Work collaboratively with the wider mortgage team to ensure cases move smoothly through the pipeline. Contribute to maintaining departmental SLA targets for speed, accuracy, and error resolution. Person Specification The individual should have knowledge of the UK property market and an understanding of mortgages. Demonstrated ability in data entry, document checking, and high‑volume processing. Strong attention to detail and ability to spot errors quickly. Comfortable working in a structured, repetitive role with clear KPIs. Be highly organised and able to prioritise. Thrive in a high pressured, fast paced environment. Be able to complete work to a high standard within agreed service standards. Professional with an excellent telephone manner. Seniority level Entry level Employment type Full‑time Job function Finance and Sales #J-18808-Ljbffr

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