Client Services Administrator

3 weeks ago

Cape Town, South Africa OneDome Full time

Company Information OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions. Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century. We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers We need our people to help us work towards our mission of revolutionizing home moving. OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative company in 2021 Best Business Awards in the UK. Roles and Responsibilities We are seeking a hardworking, charismatic individual who can demonstrate excellent customer experience and manage property transactions through at an incomparable pace. This is not a sales role, we are looking for someone who can guide a client through the process and workflows of the property transaction. As a Property Moving Assistant you will be responsible for the project management of all tasks related to property sales to ensure fast completion. You will need to be an efficient problem solver to identify and resolve any barriers and an effective communicator with all stakeholders within the process, including buyer/sellers, lawyers, and other parties. You are the conduit for the entire process, taking full ownership and working proactively to overcome any blockers. The individual will be responsible for: Building strong relationships between Mortgage Initiators, Client Services and external partners such as Lenders, Lawyers and Estate Agents Provide an outstanding and efficient service to our clients by managing their expectations and keeping them up to date on the progress of their applications Managing all tasks related to property sales, including buyer / seller, lawyers, mortgage initiators and other parties Liase with Lenders, lawyers and clients to ensure you can progress mortgage applications as efficiently as possible Maintain a high level of accuracy when inputting data You will have the opportunity to position OneDome’s core products, the Home Buyer Service and OneDome Remo Person Specification Proven track record of delivering exceptional client service. Client satisfaction is your passion Able to manage a high volume of actions Excellent communication skills – both verbal and written with the ability to build strong relationships with clients, lawyers and stakeholders. Be highly organised and able to prioritise Thrive in a high pressured, fast paced environment Be able to complete work to a high standard within agreed service standards Professional with an excellent telephone manner Confident to deal with clients and the ability to provide a great service at all times. Job Type: Full-time Pay: R17 000,00 - R19 000,00 per month Education: Tertiary qualification Experience: Customer facing: 5 years (Required) Administrative responsibilities 2 years (required) Property/Real Estate/Mortgage Industry Experience advantageous Work Location: In our Cape Town office #J-18808-Ljbffr

  • Client Services Administrator

    5 days ago

    Cape Town, South Africa Workforce Staffing - Gauteng Full time

    Client Services Administrator A company that provides investment and wealth planning services to high-net-worth individuals, families, selected institutions, and charitable trusts is seeking a Client Services Administrator. Duties & Responsibilities Client Services Ensure compliance - Client onboarding KYC (Know Your Customer), FAIS, and client screening....

  • Client Services Administrator

    5 days ago

    Cape Town, South Africa Workforce Staffing - Gauteng Full time

    Client Services Administrator A company that provides investment and wealth planning services to high-net-worth individuals, families, selected institutions, and charitable trusts is seeking a Client Services Administrator. Duties & Responsibilities Client Services Ensure compliance - Client onboarding KYC (Know Your Customer), FAIS, and client screening....

  • Client Service Administrator

    5 days ago

    Cape Town, South Africa Hire Resolve Full time

    Client Service Administrator Hire Resolve's client who is in the Metering Industry is seeking a motivated and detail-oriented Client Service Administrator to join their team in the Western Cape. The successful candidate will be responsible for providing excellent customer service, managing client accounts, and assisting with utility management services....

  • Client Service Administrator

    1 week ago

    Cape Town, South Africa Momentum Corporate Full time

    **Introduction** **Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page. **Role Purpose** - To provide an effective and efficient service to clients by receiving, evaluating and responding to enquiries timeously and to ensure monthly reconciliations are conducted and annuity payments are...

  • Client Service Administrator

    2 weeks ago

    Cape Town, South Africa Momentum Corporate Full time

    **Introduction**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose** - Effective execution of retirement fund administration in line with business, legislative and industry requirements, thereby improving overall client experience. - **Additional Information** This role is on a Pay for...

  • Client Services Administrator

    2 days ago

    Cape Town, South Africa Momentum Corporate Full time

    **Introduction** **Role Purpose** Effective execution of retirementfund administration in line with business, legislative and industry requirements, thereby improving overall client experience. **Requirements**: - Matric or equivalent - 2 - 3 Years' experience in a Financial services administration environment - 1 - 2 Years' experience in Employee...

  • Client Service Administrator

    9 hours ago

    Cape Town, South Africa Momentum Corporate Full time

    **Introduction** **Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page. **Role Purpose** - Accurately process retirement fund member's data and provide fund administration services within agreed service levels. **Requirements**: - Grade 12 or equivalent - 2 Years’ relevant experience within a...

  • Client Service Administrator

    1 week ago

    Cape Town, South Africa Momentum Corporate Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

  • Client Services Administrator

    5 days ago

    Cape Town, South Africa Persona Staff cc Full time

    Client Services Administrator Reference: CPT -H-3 Our client in the Northern Suburbs is looking for a Client Services Administrator to join their team. Duties & Responsibilities Responsibilities: Resolving customer queries and requests from incoming calls and email correspondence. Email and fax the accounts to the clients. General ad-hoc tasks. Requirements:...

  • Client Services Administrator

    4 weeks ago

    Cape Town, South Africa Persona Staff Full time

    Requirements and Skills:5 years’ experience in a similar role.Computer literate.Bilingual in Afrikaans and English.Matric certificate.Knowledge of FAIS and FICA requirements and procedures.Ability to take initiative.Excellent communication and interpersonal skills.An understanding of administrative functions across financial planning spectrum.RE5...