Senior Administrator

2 weeks ago

Cape Town, South Africa Decofurn Furniture Full time

Decofurn Furniture is one of South Africa's fastest-growing furniture retailers, with 11 stores nationwide and a strong online presence. Our Distribution Centre is where we keep operations moving — from receiving goods to managing returns, repairs, and resale stock. We're looking for a highly organised, detail-driven Senior Admin Clerk to take ownership of all data capturing, reporting, and administrative processes within our Returns & Repairs Department. This is a hands-on, senior-level role where your accuracy and reporting skills will directly impact efficiency, compliance, and customer satisfaction. What You'll Do Capture and maintain accurate records of all raw materials, spares, hardware and components. Accurately track the movement and dispatch of all parts and components. Actively engage, facilitate and document all inventory counts, report on findings and improvement opportunities. Capture and maintain accurate records of all returned, damaged, defective, and repaired stock. Manage and track repairs from receipt to completion, ensuring timelines are met. Prepare and distribute daily / weekly / monthly reports on spare parts, returns, repairs, and disposal trends. Work closely with the Repairs Supervisor to track workload, monitor productivity, and ensure quality standards. Maintain and update department databases, spreadsheets, and ERP / WMS records. Support bulk buyer processes by identifying, documenting, and tracking stock for clearance. Ensure all PODs, repair reports, and supporting documents are filed correctly and are easily accessible. Analyse data to identify recurring issues, cost implications, and areas for process improvement. Liaise with warehouse, customer service, and finance teams to ensure smooth workflow and accurate reporting. What You Bring Grade 12 or equivalent (a Diploma / Degree in Logistics, Supply Chain, or Business Administration is advantageous). 5+ years' senior administrative experience in a warehouse, distribution centre, or returns / repairs environment. Strong data capturing, reporting, and analysis skills. Advanced proficiency in MS Excel / Google Sheets and confidence in working with ERP / WMS systems. Experience in inventory control and repair process tracking. High attention to detail and accuracy with excellent organisational skills. Ability to work independently and manage multiple deadlines. Strong communication and problem-solving skills. What's In It For You Retirement and Risk Benefits Independent work culture with trust & autonomy Fun cultural & social team days 6-day working week, leading operations where the action happens Application To apply, please send your CV to Use "Senior Admin Clerk" as the subject line. If you do not hear back from us within 2 weeks of applying, please consider your application unsuccessful. #J-18808-Ljbffr

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