Guest Relations

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout...

Guest Relations & Front Office Coordinator (Hospitality Operations) Job ID: SW Employment Type: Permanent Dates: – Location: Stellenbosch | Cape Winelands A beautiful and well‑established estate in the heart of the Cape Winelands seeks a friendly, organized, and service‑driven Guest Relations & Front Office Coordinator to join its hospitality team....

Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team...

**Job Advert Summary**: The Guest Liason/Receptionist will be responsible for providing a warm, professional, and personalized welcome to all guests while efficiently managing check-in, check-out, and guest service functions to Newmark standards. **Minimum Requirements**: - Matric and a Hospitality or Tourism qualification advantageous. - 2-3 years’...

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins,...

A renowned hotel and guest experience provider in Stellenbosch is looking for a Hotel Duty Manager to enhance guest satisfaction and ensure seamless experiences. This role will coordinate across various departments, manage guest information, and drive innovative engagement initiatives. Ideal candidates should have strong communication skills and experience...

A family owned boutique wine estate and exclusive luxury hospitality establishment (B&B) in the Stellenbosch area is looking for an experienced and responsible self-motivated person to act in the dual role of a tasting area host and guest house “front of house”. The goal of the appointment is to build out the new tasting facility’s offering and to...

**Customer Relations & Hospitality Manager | Role & Responsibilities** Starting date: 1 November 2024 **Experience Required** - Matric and a relevant hospitality/marketing/business qualification or experience - Experience in/a passion for the luxury industry - Experience in the corporate environment will be advantageous - Experience with wine farms and/or...

**Duty Manager - Stellenbosch** **R19 000 - R23000 CTC** You will be responsible for ensuring that the guest experience from arrival to departure is seamless in accordance with all policies and procedures set. **Main requirements**: - Grade 12 plus diploma/certificate in Hospitality Industry/Tourism - Preferably 2 -3 years previous experience working at the...

We are looking for a Duty Manager with experience working as a Night Auditor and GRO. - Matric + Hospitality/tourism qualification - 3 years front desk experience - Protel software BONUS - Own reliable transport - Flexible to work night shifts - Monitors Guest Relations employees to make sure all guests receive prompt and personal recognition - Oversee all...