Assistant Customer Manager: Spar
1 month ago
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Job Description
THE JOB AT A GLANCE
- You will work closely with the National Customer Manager to implement Customer strategy and activity plans at a regional level, thereby growing Tiger brands in line with set objectives. This will include assisting in the achievement of volume and profitability targets with the customer account on a regional level and to ensure implementation of the agreed Regional Customer Activity Plan / Promotional Grid.
Responsibilities
WHAT YOU WILL DO
- Gather, process and analyse Customer data
- Interpret and report on information
- Develop Regional Customer Activity Plan
- Customer Strategy and Activity Plan
- Conduct Customer Reviews
- Monitor and Execute Regional Promotional Plan
- Develop a Customer Proposal / Presentation
- Present Proposal to the Customer
- Secure Agreement for the Proposal
- Monitor, review and evaluate Proposal
- Implement Customer Agreements
- Monitor and Build Customer Relationships
- Achieve Projected Volume and Market Share Targets
- Monitor Competitor Activity
- Manage Customer Account Profitability
Qualifications
WHAT YOU’LL BRING TO THE TABLE
Key attributes and competencies
- Analytical skills – with the ability to create data models and to run and interpret customer-related analysis
- Precision – Understanding written meaning and reasoning logically with data is essential at a moderate complexity level. Aptitude for statistics and figures. Decision making based on supporting data
- Superior communication skills – with an ability to visualise and communicate analysis results to the needs and skills of the respective recipient
- Establish, negotiate and communicate Business Initiatives
Experience
- 3- or 4-year diploma/degree in Business Management or similar
- 2-3 years' experience a data or analytics driven role
- Experience in Business Planning Process, Customer Needs and Objectives, Trade structure, Distribution Strategy
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