English Claims Administrator

3 weeks ago


Epping, South Africa Status Staffing Full time
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent/ Temporary
SECTOR : Claims
BASIC SALARY : Market Related
START DATE : A.S.A.P / Immediate

REQUIREMENTS:

  • 1 year experience in claims processing and familiarity with related procedures.
  • Completion of a Bachelors degree would be beneficial.
  • While not compulsory, a qualification in RE (Regulatory Exam) may be recommended.
  • A moderate to high level of computer literacy would be necessary
  • Residence in Cape Town, Western Cape

DUTIES:

  • Recording, handling, and following up on clients' insurance claims via phone calls and emails.
  • Identifying and processing claims using established procedures and ensuring compliance with them.
  • Evaluating damages according to insurer guidelines and discussing reimbursement proposals with clients.
  • Utilizing administrative and organizational skills to effectively manage claims resolution.
  • Providing excellent customer care by synthesizing information and rationalizing solutions for the benefit of both the company and clients.
  • Utilizing internet navigation systems and office tools proficiently for claim processing.
  • Collaborating with team members and demonstrating excellent interpersonal skills.
  • Maintaining an inquiring mind to address clients' needs and resolve claims effectively.
HOURS:
  • Full time


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