Complaints Manager

**Job Classification** - **REQ: 128400 - Refilwe Falatsi**: - **Closing Date: 14 September 2023**: - **Division: Nedbank Insurance | Client Experience - Complaints Team**: - **Employment Equity Statement: Preference will be given to underrepresented groups.** - Job Family- Sales and Services - Career Stream- Client Service - Leadership Pipeline- Manage...

**Requisition Details & Talent Acquisition Contact** - REQ: 131826- Talent Acquisition Consultant: Lerato Sithole- Location: 135 Rivonia Road, Nedbank Head Office, Sandown.- Posting End Date: 27 February 2024- Cluster: Wealth Insurance**Job Family** - Sales and Services **Career Stream** - Client Service **Leadership Pipeline** - Manage Self:...

Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...

Job Description Dear Future, Ombudsman Complaints Manager Are you someone who can: - Manage team members within the context of defined processes, set required performance parameters and act as technical coach where required. - End-to end analysis and investigation of Regulatory complaints. - Root cause and trend analysis, and suggestions on improvement...

PURPOSE OF ROLEThe ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to...

**_ Areas of Responsibilities_** **Timeous Reponses to Queries**: - Identify the source of the complaint by identifying all parties to a complaint, and direct that the relevant information be sought from all parties. - Accurate query response within the stipulated timelines. - Have good problem solving capabilities. **Record Keeping/Filing**: -...

SALT EB is seeking to appoint a candidate who is results-driven, passionate about service delivery and thrives under pressure to lead, manage and control the activities of the administrator’s complaints and queries resolution unit within the Legal Risk & Compliance Department.RESPONSIBILITIESOversee and manage the administrators’ complaints and queries...

The incumbent the ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise. The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports. Engage and list to...

PURPOSE OF ROLE· The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.· The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.· Engage and...

FOH Manager (JB4317)Norwood, GautengR15 000 to R25 000 a monthPermanent A vibrant restaurant is looking for a FOH Manager to join their Team. as the FOH Manager you will be responsible for all Front of House activities, including Guest Service, Reservations and dining Room operations. Minimum Requirements:At least 5 years of experience in a supervisory or...

Our Client is a fast-moving, purpose-led business focused on delivering high performance and innovation. They are one of the fastest growing digital banks in the world and have been ranked one of the top banks globally by Forbes. The Acquiring Fraud Operations Manager will oversee fraud prevention and detection strategies for our Client's acquiring...

Our client is looking for a Sales Manager to join their team. The purpose of the role is to serve to manage the sales and marketing function for our client. Manage and develop the team into a high-performance unit that will grow our client's sales effort locally and internationally. Develop processes and systems to achieve this effort. Also develop and...

JOB TYPE - Permanent - EMP TYPE - Full-Time - INDUSTRY - Retail - SKILLS - sales - EXPERTISE - Any - SALARY TYPE - Monthly - SALARY - ZAR 13,000.00 - JOB ID - 32209 Our client, a supplier of quality and superior fresh products is looking for a results-driven **Sales Representative **with excellent interpersonal skills, actively seeks out and engages with...

Duty Managers greet the hotel’s VIP guests, check cleanliness of public areas, coordinate with departments to maintain proper Front Office functions and assist reception. Assist in VIP’s arrival and departure in absence of guest relation officers. Reconcile transfer company accounts Check cleanliness of lobby and public areas, lights and general...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Job...

To Manage food and beverage operations and standards, adhering to budget, hiring and training food and beverage staff and handling Customer Complaints Ability to commute/relocate: - Gauteng, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Overall Purpose of the Job** Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Responsible for the day-to-day activities of a centralized platform to enable the Company’s retail customers to have a single point of entry for...

**Customer Service Manager**: - Johannesburg, South Africa; South Africa - Customer Service - 236033 - Estée Lauder Companies **Job Description**: **Overall Purpose of the Job** Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives....

**South Africa - Gauteng**, Johannesburg (Centurion)** **R 1 million - R 1.1 million Monthly Cost To Company (Negotiable)** Big player in the motor industry is looking for an After Sales Manager to join their dynamic team, the aim for this role is to service their fast growing client database. The incumbent would need to understand and meet the needs and...

Job Description To act as a link between FNBB Botswana and Law Enforcement Agencies (Attorneys Generals Chambers, State Prosecutors, (DPP), Financial Intelligence Agency, Botswana Police Service, Bank of Botswana, and regulatory agencies) within Botswana with regards to new cases and crime intelligence - Manage costs / expenses within approved budget to...