Revenue Management Controller

3 days ago

East London, South Africa Level-Up Full time

Key Responsibilities: Develop and maintain an efficient credit control system in collaboration with finance, sales, marketing, and executive teams. Establish and enforce policies and procedures to ensure timely payments while prioritizing customer satisfaction and retention. Monitor and reconcile complex debtor accounts, including those escalated by the Accounts Receivable (AR) team. Follow up on outstanding invoices and overdue payments, escalating issues where necessary. Conduct regular credit checks on new clients to assess risk and manage exposure. Liaise with clients and internal stakeholders to resolve invoice disputes and facilitate payment arrangements. Track debtor balances and drive strategies to reduce Days Sales Outstanding (DSO). Maintain accurate loan and payment records and assess the credit control system regularly for continuous improvement. Process irreconcilable debts for write-off in compliance with internal controls and legal guidelines. Lead the development and maintenance of customer onboarding procedures and ensure accurate data management. Identify and recommend enhancements to debt collection and credit risk management processes. Respond promptly and professionally to client queries via phone or written communication. Requirements: Matric or equivalent; a diploma or degree in Accounting, Finance, or a related field is preferred. 1-2 years of experience in a credit control, accounts receivable, or revenue management role. Key Competencies and Skills: Solid understanding of accounting principles and financial reconciliation. High proficiency in Microsoft Excel and familiarity with accounting software. Exceptional accuracy and attention to detail in data entry and reporting. Excellent communication and interpersonal skills for client and team engagement. Ability to manage multiple priorities in a deadline-driven environment. #J-18808-Ljbffr

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