Senior Retentions Consultant: Non-Life Insurance

5 days ago


Centurion, South Africa iMasFinance Full time

Senior Retentions Consultant: Non-Life Insurance 3 days ago Be among the first 25 applicants At iMas Insurance Brokers, we are committed to driving transformation and diversity in the workplace. In support of our transformation strategy, preference will be given to candidates from designated groups. Job Purpose To provide exceptional customer service and ensure high levels of customer satisfaction, retention and loyalty by handling all administrative functions on an existing member's profile and by providing accurate advice regarding risk and cover. Retention of clients from all platforms, saving intended cancellations. Qualifications And Experience Matric Certificate FAIS credits on NQF level 4/5, as per FSCA legislative requirements RE5 (Representative) Knowledge of insurance products and savings structure will be beneficial. Experience At least 3-4 years proven non-life insurance retentions experience in a brokerage contact centre. Knowledge And Skills Computer literate (MS Office) Attention to detail Customer Service skills Excellent communication skills Interpersonal skills Negotiation skills Persuasion skills Analytical thinking Problem solver Additional Information Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Referrals increase your chances of interviewing at iMasFinance by 2x #J-18808-Ljbffr



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