Universal Banker
2 weeks ago
Business Segment: Personal & Private Banking We are seeking a dedicated and customer-focused Universal Banker (Level 1) to join our team in Parow, Cape Town. As a Universal Banker, you will be the primary point of contact for our Personal, Prestige, and Private Banking clients, providing comprehensive banking services and solutions. Assist clients with a wide range of banking matters, from product inquiries to account activities Accurately assess and understand client needs to provide efficient, one-and-done solutions Open relevant accounts, process statements, and manage debit order information Deliver exceptional customer service that consistently meets client expectations Operate within product and legislative parameters, including FAIS regulations Provide clear and concise explanations of banking products, services, and policies Identify cross-selling opportunities and recommend appropriate financial solutions Maintain up-to-date knowledge of banking regulations and industry trends Collaborate with team members to ensure smooth branch operations Handle customer complaints and resolve issues in a professional and timely manner Qualifications Essential Qualifications: Matric (Secondary Education Certificate) National Certificate in Banking (NQF5 FAIS recognized qualification) Professional Experience Requirements: Minimum of 2-3 years of demonstrable sales experience in a financial services environment Comprehensive understanding of branch operations processes and banking products Proven track record in a branch banking or contact center setting, with in-depth knowledge of bank processes, policies, and product offerings Exceptional customer service skills with a focus on delivering professional and efficient client interactions Proficiency in banking software and systems Analytical and problem-solving skills with keen attention to detail Knowledge of FAIS (Financial Advisory and Intermediary Services) regulations Experience in branch operations Ability to work flexibly in a fast-paced environment Strong time management and organizational skills Goal-oriented mindset with a focus on meeting targets and KPIs Additional Information Generating Ideas Exploring Possibilities Providing Insights Adopting Practical Approaches Banking Process & Procedures Client Acceptance & Review Product Knowledge (Consumer Banking) The ideal candidate will possess a strong foundation in banking principles, demonstrate a commitment to regulatory compliance, and exhibit a professional demeanor in all client and colleague interactions. The ability to maintain composure under pressure and adhere strictly to bank policies and procedures is crucial for success in this role. #J-18808-Ljbffr
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Universal Banker
2 weeks ago
Cape Town, South Africa Standard Bank Group Full time2 days ago Be among the first 25 applicants Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range...
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Universal Banker Programme
5 days ago
Cape Town, South Africa Pty Full timeIntroduction An exciting opportunity is available for motivated young South Africans to join a Universal Banker Development Programme — designed to prepare you for a long‑term career in the banking and financial services industry. What You’ll Gain Accredited training and professional development Practical workplace experience within a financial...
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Sales-Driven Universal Banker
2 weeks ago
Cape Town, South Africa Standard Bank Group Full timeA leading financial services group in Cape Town seeks a results-driven Universal Banker to drive sales growth and deliver exceptional customer service. The ideal candidate will have 3-5 years in banking or financial services and a National Certificate in Banking (NQF5). This position encourages cross-selling and upselling of banking products while ensuring...
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Universal Banker
2 weeks ago
Cape Town, South Africa Stanbic Bank Tanzania Full timeWe’re looking for a results‑driven Universal Banker with a proven track record of exceeding sales targets to join our team at Bayside Mall in the Western Cape. Responsibilities Drive sales growth by developing and executing sales strategies. Deliver exceptional customer service to Personal, Prestige, and Private Banking clients, handling product queries...
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Universal Banker
2 weeks ago
Cape Town, South Africa Stanbic Bank Tanzania Full timeJob Description We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. They will take demand from Personal, Prestige and Private Banking clients for...
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Universal Banker
5 days ago
Cape Town, South Africa Stanbic Bank Tanzania Full timeJob Description We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. They will take demand from Personal, Prestige and Private Banking clients for...
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Universal Banker
2 weeks ago
Cape Town, South Africa Stanbic Bank Tanzania Full timeJob Description We're looking for a results‑driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. They will manage demand from Personal, Prestige and Private Banking clients...
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Universal Banker
1 week ago
Cape Town, South Africa Standard Bank Group Full timeCompany Description Standard Bank Group is a leading Africa‑focused financial services group and an innovative player on the global stage, offering a variety of career‑enhancing opportunities. You’ll work alongside some of the sector’s most talented, motivated professionals, serving clients ranging from individuals to multinational corporates....
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Universal Banker
2 weeks ago
Cape Town, South Africa Standard Bank Group Full timeCompany Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes,...
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Universal Banker
2 weeks ago
Cape Town, South Africa Standard Bank Group Full timeCompany Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career‑enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals to businesses of all...
