Experience Design Operations Head
2 weeks ago
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description To create and own a long-term design operations strategy that defines and optimises design standards, processes and frameworks for operational efficiency across Experience Design (research, product, service, content, prototyping, innovation). To lead strategic initiatives that drive improvement and foster a high-performance culture across the Experience Design Group. Qualifications Post Graduate Degree: Information Studies, Information Technology, Psychology Experience Required To take accountability for the Design Community within Standard Bank Group in order to foster an inclusive, high performance design culture that promotes innovation and continuous learning. Drive the thought leadership on the evolution of Design by keeping abreast of industry developments. Organise and attend guilds and other events to encourage cross collaboration and knowledge sharing Establishes and evolves robust design processes, rituals and tooling that enables high quality repeatable design delivery at scale. Drives design consistency and accountability through contribution models and standards across design teams. Leads strategic design programs and initiatives across business units, ensuring they are well scoped, resourced, and governed. Manages complex, cross-functional initiatives—balancing short-term delivery needs with long-term capability building. Act as the custodian for the Design Operations Practice within the Standard Bank Group assess the level and health of the employee engagement of designers, to identify issues and concerns they may, to resolve the issues and concerns in order to optimise employee experience within the Design Operations Practice. Collaborate with experience Design Heads and Leads at a Standard Bank Group level and individual team members within the Experience Design team to actively exchange information, decisions and conduct collaboration sessions to ensure dependencies, challenges and overlaps are addressed. Create a long term financial view (3 years and above) of anticipated costs of Design Operations within Standard Bank Group and manage and track the budget ensuring any deviation is escalated with an action plan. Develop and drive cost management and budgetary control within the area of control to manage operating expenditure. Behavioural Competencies Articulating Information Examining Information Generating Ideas Interpreting Data Producing Output Providing Insights Technical Competencies Business Acumen Collaboration Continuous Improvement Creative Problem Solving Financial Acumen Market & Customer Insights #J-18808-Ljbffr
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Experience Design Operations Head
1 week ago
Johannesburg, South Africa Standard Bank Group Full timeJoin to apply for the Experience Design Operations Head role at Standard
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Experience Design Operations Head
1 week ago
Johannesburg, South Africa Standard Bank Group Full timeJoin to apply for the Experience Design Operations Head role at Standard Bank Group Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals....
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Head of Design Operations
1 week ago
Johannesburg, South Africa Standard Bank Group Full timeA prominent financial services group in Johannesburg is seeking an Experience Design Operations Head to create and optimize design operations. You will lead initiatives to enhance efficiency and drive a culture of innovation and high performance across teams. The ideal candidate has strong leadership skills and experience in managing cross-functional...
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Head of Experience Design Operations
2 weeks ago
Johannesburg, South Africa Standard Bank Group Full timeA leading financial services group in Africa is seeking a strategic leader to create and optimize design operations across the organization. The ideal candidate will manage cross-functional initiatives and collaborate with various teams to ensure effective design delivery and employee engagement. A postgraduate degree in Information Studies, Information...
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Operation Lead, Za Operations
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Experience Design Head PPB AR
1 week ago
Johannesburg, South Africa Standard Bank Group Full timeStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth...
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Experience Design Head PPB AR
2 weeks ago
Johannesburg, South Africa Standard Bank Group Full timeCompany Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes,...
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Experience System Design Lead
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Johannesburg, South Africa Concord EFS Full timeExperience System Design Lead – Concord EFS Khonology is a digital services company focused on software development, Application Support, data analytics and engineering. We are looking for an Experience System Design Lead to operationalise and scale the enterprise Design System, aligning design and development practices to deliver consistent, efficient,...
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Experience System Design Lead
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Operations & Experience Manager
4 days ago
Johannesburg, South Africa VDC Projects and Operations Management Full time**Role Purpose** The Operations & Experience Manager is the central operational engine of the company. You will ensure that every member interaction, event, micro-experience, retreat and requests are delivered with **precision, efficiency, and luxury hospitality standards**. This role combines logistics, event production, vendor relationship management and...
