Network Customer Relationship Manager

2 weeks ago


Stellenbosch, South Africa CapitalH Full time

Our client, a leading payment aggregator and provider of secure payment solutions, is looking for a Network Customer Relationship Manager to join their growing team. This role is responsible for managing and expanding relationships with digital & banking payment networks to enhance service delivery, optimise transaction performance, and support business growth. The ideal candidate is a strategic thinker with strong relationship management, problem-solving, and analytical skills. They will take ownership of a portfolio of digital and banking networks, ensuring effective servicing, retention, and expansion while driving innovation and growth opportunities. Role responsibilities: Manage and grow relationships with digital and banking payment networks to increase transaction volumes. Develop and implement sales strategies in collaboration with payment networks to meet business objectives. Support onboarding of new payment networks, working with Operations, Finance, and IT on contracts, fees, and integrations. Ensure successful delivery of new and existing solutions, addressing queries and technical requirements. Monitor performance and forecast sales volumes using data analytics to inform business decisions. Identify market trends and competitor activity to refine business strategies.



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