Technical Specialist

3 weeks ago


WorkFromHome, South Africa Satis Technologies Full time

Overview Company Description SATIS TECHNOLOGIES is a company based out of Randbur, Gauteng, South Africa. The company is committed to providing advanced technological solutions to a diverse range of clients. SATIS TECHNOLOGIES employs a dedicated team of experts who collaborate to deliver cutting-edge services and support. The company prides itself on innovation and customer satisfaction. Role Description This is a full-time remote role for a Technical Specialist. The Technical Specialist will be responsible for providing technical support, troubleshooting hardware and software issues, and delivering excellent customer service. Day-to-day tasks include analyzing technical problems, communicating effectively with customers, and resolving issues in a timely manner. The role also involves working closely with other team members to ensure seamless support and service delivery and installation. Qualifications Strong Analytical Skills Excellent Communication abilities Proficient in Troubleshooting Experience in Technical Support Customer Service skills Ability to work independently and remotely Relevant industry certifications and / or a degree in a technical field is a plus IT knowledge Gallagher access control certified or any other tier 1 access control system Will be involved in large Fire, CCTV, access control and many other electronic systems. Training will be provided #J-18808-Ljbffr


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