Senior Helpdesk/Technical Support
3 weeks ago
Position: Senior Helpdesk/ Technical Support
Company: Internet Service Provider
Location: Northern Suburbs
Salary: Negotiable (R23,000, negotiable upon interview)
Requirements:
Minimum 4 years of experience with another Internet Service Provider
Helpdesk support experience with clients
Management and monitoring of network and towers
Knowledge of OSPF, BGB, MPLS
Familiarity with Ubiquiti and Mikrotik hardware
Proficiency in Radius Manager software
Fluent in English and Afrikaans
Ability to manage and assist installers
Own transport to Edgemead
Valid driver''''s license
Ability to work under pressure and collaborate as a team player
Availability for overtime at least twice a week
Normal working hours from 8 am to 5 pm
Willingness to micro-manage junior helpdesk technicians when needed
The ideal candidate must possess all the mentioned qualifications, as they will play a vital role in the day-to-day operation of the network.
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