2nd Line Support
2 weeks ago
Job Summary:
The IT Support Specialist will be responsible for providing comprehensive 1st and 2nd line technical support to our staff in our Cape Town office.
This role involves both face-to-face and remote support across a Windows environment, handling a wide range of hardware and software issues.
The candidate should have a strong understanding of Windows systems, Active Directory, networking, and basic cloud concepts which would be advantageous.
Key Responsibilities:
User Support:
Provide 1st and 2nd line support for all user IT issues, both face-to-face and via remote support tools.
System Maintenance:
Perform regular maintenance to ensure system availability and performance.
Networking:
Assist in maintaining and troubleshooting the organization's network systems.
Active Directory:
Administer user accounts, permissions, and group policies within Active Directory.
Cloud Operations:
Assist in the basic administration and maintenance of cloud services and assets.
Training will be provided this is a hybrid environment.
Hardware/Software Management:
Install, configure, and update hardware and software as necessary.
Issue Logging and Escalation:
Log user issues and escalate to higher-level support or external vendors when necessary.
Working from a helpdesk system.
Documentation:
Create and maintain documentation relating to support procedures and system configurations.
Team Collaboration:
Collaborate with other IT staff to manage the support ticket workload and resolve issues.
Training and Development:
Keep abreast of technological trends and developments.
Requirements:
- Minimum of 2-3 years of experience in a similar role.
- Strong knowledge of Windows Operating Systems and Office 365.
- Experience with Active Directory and Group Policy management.
- Understanding of networking concepts, including DNS, DHCP, VPN, LAN/WAN.
- Familiarity with basic cloud concepts and platforms like Azure.
- Excellent problem-solving and communication skills.
- Vendor certifications are advantageous.
- Experience in building and supporting Windows-based workstations windows 10 and Windows 11.
ZR_1661_JOB
-
Senior IT Support Specialist
2 weeks ago
CapeTown, South Africa Recruitment Solutions Full timeAn exciting opportunity if you enjoy working for a busy large organisation adding value to the already successful IT Department. You will assist the IT Manager with IT Infrastructure and Security Oversight, Advanced Technical Support, and helpdesk Ticket Support. Great opportunity if you are serious about your career. Requirements: Diploma/Degree in Computer...
-
Broker Support Agent
1 week ago
CapeTown, South Africa Nedbank Full timeRequisition Details & Talent Acquisition ContactREQ: 131223Talent Acquisition Consultant: Lerato SitholeLocation: Western CapeCluster: Wealth- InsuranceClosing Date: 03 May 2024 Job FamilySales And ServicesCareer StreamSalesLeadership PipelineManage Self: ProfessionalFAIS AffectedFAIS Affected - YesJob PurposeBy supporting the Risk Advisor within Nedbank...
-
Broker Support Agent
2 weeks ago
CapeTown, South Africa Nedbank Full timeRequisition Details & Talent Acquisition ContactREQ: 131223Talent Acquisition Consultant: Lerato SitholeLocation: Western CapeCluster: Wealth- InsuranceClosing Date: 23 February 2024 Job FamilySales And ServicesCareer StreamSalesLeadership PipelineManage Self: ProfessionalFAIS AffectedFAIS Affected - YesJob PurposeBy supporting the Risk Advisor within...
-
IT Support Mid Level
2 weeks ago
CapeTown, South Africa Recruitment Solutions Full timeDESCRIPTION OF DUTIES: Providing first-level and second-level support. IT Infrastructure and Security Oversight: Focus on maintaining and enhancing the organization's IT infrastructure and security protocols. Ensure all systems are robust, secure, and aligned with the latest industry standards. Technical Support: Provide expert-level technical assistance...
-
Scheduler - French support
1 week ago
CapeTown, South Africa Computacenter AG & Co. oHG Full timeLocation: South Africa - Cape Town | Job-ID: 206772 | Contract type: Standard | Business Unit: Business Operations & Administration Life on the Team As part of Computacenter's IT department, you will be responsible for planning the activity of a team of technicians or engineers responsible for technical interventions with our customers'...
-
Scheduler - French support
1 week ago
CapeTown, South Africa Computacenter AG & Co. oHG Full timeLocation: South Africa - Cape Town | Job-ID: | Contract type: Standard | Business Unit: Business Operations & Administration Life on the Team As part of Computacenter's IT department, you will be responsible for planning the activity of a team of technicians or engineers responsible for technical interventions with our customers' users.You ensure the optimal...
-
Finance Manager
2 weeks ago
CapeTown, South Africa West Coast Personnel Full timePosition Description 1. Position Identification Position Title Financial Manager Position Holders Name Department Accounts Position Location Head Office Job Description Financial Manager 2. Company Mission To be known as the NUMBER 1 supplier and have HAPPY LOYAL CUSTOMERS, through focussing on: · Stock Management · Customer Satisfaction · Better...
-
HR Facilitator
1 week ago
CapeTown, South Africa Adzuna ZA B C2 Full timeHR Generalist:HR Support for both Staff and Managers (with support from HR Specialists)Partner with Line Managers in developing talent for performance and succession Mentor individuals at all levels, for example, facilitating 360 degree feedback, supporting with development plans, proposing and implementing development solutions Coaching of staff at all...
-
HR Facilitator
2 weeks ago
CapeTown, South Africa Armstrong Appointments Full timeHR Generalist: HR Support for both Staff and Managers (with support from HR Specialists) Partner with Line Managers in developing talent for performance and succession Mentor individuals at all levels, for example, facilitating 360 degree feedback, supporting with development plans, proposing and implementing development solutions Coaching of staff at all...
-
Regional Operations Manager
1 week ago
CapeTown, South Africa Adzuna ZA B C2 Full timeBrief Role Description:To implement an effective operations model within the customer facilities and ensure service are delivered effectively and economically.This role profile is an abridged version of what the job incumbent is expected to do in an ordinary day. It does not cover all the duties that will be undertaken by this person which may be delegated...
-
Regional Operations Manager
1 week ago
CapeTown, South Africa Top Talent Professional Services Full timeBrief Role Description:To implement an effective operations model within the customer facilities and ensure service are delivered effectively and economically.This role profile is an abridged version of what the job incumbent is expected to do in an ordinary day. It does not cover all the duties that will be undertaken by this person which may be delegated...
-
Product Manager
3 weeks ago
CapeTown, South Africa Adzuna ZA B C2 Full timeInternational Retailer in FMCG is seeking to employ a Product Manager to join their diverse and growing team. The primary objective of this role is to develop plans and execute projects to support both the short and long-term marketing strategy for a dedicated brand portfolio. Key Responsibilities, but not limited to: Brand planning and execution in...
-
Regional Operations Manager
24 hours ago
CapeTown, South Africa Adzuna ZA B C2 Full timeBrief Role Description:To implement an effective operations model within the customer facilities and ensure service are delivered effectively and economically.This role profile is an abridged version of what the job incumbent is expected to do in an ordinary day. It does not cover all the duties that will be undertaken by this person which may be delegated...
-
Regional Operations Manager
21 hours ago
CapeTown, South Africa Top Talent Professional Services Full timeBrief Role Description:To implement an effective operations model within the customer facilities and ensure service are delivered effectively and economically.This role profile is an abridged version of what the job incumbent is expected to do in an ordinary day. It does not cover all the duties that will be undertaken by this person which may be delegated...
-
DTP Operator
2 weeks ago
CapeTown, South Africa ES Recruitment Full timeJob description Duties & Responsibilities Interpreting of briefs to the brief objectives. Layout leaflets and POS from inception to completion. Ensure consistency of all Layout and design material to brand guidelines. Meticulous attention to detail & ability to problem solve in a challenging retail environment. Work closely with creative team to develop...
-
HR Officer Middelburg – Contract role
3 weeks ago
CapeTown, South Africa Adzuna ZA B C2 Full timeMineContract positionMine outside of off Middelburg is seeking to employ an experienced HR officer to join their team.At present this is a fixed term contract ( 3-4 months) due to operational requirements Performs standard HR-related tasks on behalf of employees and/or line managers, and coaches employees/line managers on people policies and...
-
HR Officer Middelburg – Contract role
2 weeks ago
CapeTown, South Africa Service Solutions Full timeMine Contract position Mine outside of off Middelburg is seeking to employ an experienced HR officer to join their team. At present this is a fixed term contract ( 3-4 months) due to operational requirements Performs standard HR-related tasks on behalf of employees and/or line managers, and coaches employees/line managers on people policies and processes....
-
Salaried Wealth Manager
2 weeks ago
CapeTown, South Africa The Recruitment Council Full timeAre you a skilled Wealth Manager seeking a rewarding career move? We have a fantastic opportunity with a leading Financial Services company, renowned for its commitment to excellence and client satisfaction. The role involves delivering comprehensive financial planning guidance to clients, ensuring a seamless and superior client service aligned with...
-
Senior Technology Specialist
4 weeks ago
CapeTown, South Africa HEINEKEN Full timeWe Go Places! How a/bout you? Immediate Superior: Deliery /Manager Location: Cape Town Function: Global Business Solutions Sub Function: ICT Type of Contract: Permanent Reference Number: 104524 Closing Date:29/02/2024 Purpose The Senior Technology Specialist (Business Systems) will be responsible for the specifications relevant for...
-
Electrical Systems
2 weeks ago
CapeTown, South Africa The Recruitment Guy Full timeNEW EMPLOYMENT AVAILABLE Title: Electrical Systems (Field Engineer) Area: Cape Town (Milnerton) Industry: Large / Heavy Industry Exp & Projects Ref No.: TRG 2145 Salary: TCTC = SA market related basic + M/Aid + Pension + Retention Allowance (avail/neg) TBC Start Date: As soon as possible An opportunity for an experienced ELECTRICAL SYSTEMS...