Marketing Technology

Marketing Technology & Automation Specialist at SilverChef Location: Head Office - West End Job Type: Temporary (12-month maternity leave contract) About Us Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio mixes established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more than $2bn in the hospitality industry globally. About This Opportunity We’re looking for a Marketing Technology & Automation Specialist to join our dynamic marketing team on a 12‑month maternity leave contract. This pivotal role will help us optimise our marketing technology stack and ensure a seamless transition from Pardot to Salesforce Marketing Cloud. Responsibilities Support the transition from Pardot to Salesforce Marketing Cloud, assisting with platform setup, integration, and user enablement. Execute lifecycle email and SMS marketing programs to drive engagement, retention, and positive NPS outcomes. Collaborate with internal teams to identify technology needs, gather requirements, and deliver actionable solutions that improve marketing efficiency and effectiveness. Maintain and configure data analytics tools (such as GA4) to generate insights, recommendations, and optimisation opportunities. Implement testing and experimentation methodologies to continually refine processes and enhance performance. Work cross‑functionally with IT and external partners to ensure seamless system integrations and data flow. Qualifications Experienced in marketing automation (Pardot and/or Salesforce Marketing Cloud preferred). Skilled in CRM systems (Salesforce preferred), email/SMS tools, and digital analytics. Technically proficient with HTML, CSS, and JavaScript (desirable). Problem‑solver with excellent attention to detail and strong analytical thinking. Strong communicator who thrives in collaborative, cross‑functional teams. Passionate about creating data‑driven marketing experiences that delight customers and deliver results. Perks Competitive salary and flexible working options to support work/life balance. SilverChef ranked #1 Top Inspiring Workplace in Australasia 2024 and among the top ten in AFR’s Best Places to Work 2024. Personal and professional development opportunities in a supportive environment. A high‑growth company focused on career development — 19% of our people achieved a promotion, secondment, or internal move during FY25. Purpose‑and‑values‑led business valuing the right attitude and behaviours alongside performance, creating a vibrant, positive and supportive workplace. SilverChef is a Certified B Corp – part of a movement of businesses that balance profit with purpose. Our Diversity Commitment SilverChef provides a welcoming environment where our people can bring their authentic selves to work each day. We value diversity of culture, ethnicity, race, gender identity, nationality, age, colour, religion, disability, sexual orientation and beliefs – because diverse perspectives make for better decision‑making, enhanced problem‑solving and brilliantly creative teams. Don’t miss out on this fantastic opportunity – apply now #J-18808-Ljbffr