Technical Account Manager

3 weeks ago


Cape Winelands, South Africa Persona Staff Full time
Requirements
  • BSc Food Science / ND in Food technology / BTech in Food technology / Production Technology or related qualification.
  • Minimum 10 years previous work experience in a product development / application / production position in the Food & Bev Industry with the focus having been on Bakery and Confectionery.
  • Project Management experience.
  • Manufacturing processes & Product knowledge.
  • Excellent written and verbal communication skills.
  • Experience in SAP will be advantageous.
  • Attention to detail.
  • Tasting a variety of Bakery and Confectionery

Responsibilities:
  • Processing projects in collaboration with Application & Sales and continuous project management.
  • Giving support on recipe formulation and filling technology.
  • Advising and supporting Sales in the selection of products and ensuring quality and timelines during the entire Development Order Process are met.
  • Being technically an integral part of the team for all customer projects (LtO), thereby being responsible for project management and project controlling as well as checking product/raw material requests for technical feasibility.
  • Driving product development activities along the different LtO-stages in close collaboration with Sales.
  • Deliver suitable product solutions in line with the given requirements into LtO for customers. Depending on technical requests, potential/strategic aspects and our existing portfolio (AZURE), the following possibilities for execution (project types) form part of this: Assortment, Application, Development, Technical Development.
  • Being the central point of contact for all technical concerns from the customers (technical call centre).
  • Linking with customers for trials and approvals and taking part in customer visits.
  • Ensuring an optimum exchange of information within the division and with the interfaces.
  • Documenting efficient and effective processes in the company's internal IT systems.
  • Supporting selected customers in initial and sample filling processes in consultation with Sales.
  • Advising customers on product and production-related problems.
  • Compiling production guidelines and mixing recommendations at the customer's request.
  • In collaboration with the customer, defining technical recommendations of action following an appropriate analysis of the customers production challenges.
  • Addressing technical problems in the production of B2C products at the customers premises.
  • Providing support in case of complaints concerning issues in Production in collaboration with Quality.
  • Data management.



  • Cape Winelands, South Africa Adzuna ZA B C2 Full time

    RequirementsBSc Food Science / ND in Food technology / BTech in Food technology / Production Technology or related qualification.Minimum 10 years previous work experience in a product development / application / production position in the Food & Bev Industry with the focus having been on Bakery and Confectionery.Project Management experience.Manufacturing...


  • Cape Winelands District Municipality, South Africa Persona Staff Full time

    RequirementsBSc Food Science / ND in Food technology / BTech in Food technology / Production Technology or related qualification.Minimum 10 years previous work experience in a product development / application / production position in the Food & Bev Industry with the focus having been on Bakery and Confectionery.Project Management experience.Manufacturing...

  • Technical Manager

    3 months ago


    Cape Town, South Africa Ukuzimanya Technical Services Full time

    **Responsibilities**: Network Administration: - Configure and maintain network infrastructure, ensuring optimal performance and reliability. - Collaborate with the team to implement network security measures. System Administration: - Assist in the management and maintenance of servers and systems. - Troubleshoot and resolve hardware and software...


  • Cape Town, Western Cape, South Africa Hire Resolve Full time

    Technical Key Accounts ManagerHire Resolve's client is seeking a skilled and results-driven Technical Key Accounts Manager to join their team. In this role, you will be responsible for managing key client relationships in the technical industry, providing tailored solutions to meet their needs, and driving business growth.Key ResponsibilitiesDevelop and...


  • Cape Town, Western Cape, South Africa Ello Technology Full time

    Job Title: Technical Account ManagerAs a Technical Account Manager at Ello Technology, you will be the primary point of contact for your assigned clients, ensuring the delivery of exceptional customer service and building strong relationships. Your main responsibilities include driving customer satisfaction, resolving client issues, and aligning our services...


  • Cape Town, Western Cape, South Africa Ello Technology Full time

    Job Title: Technical Account ManagerAs a Technical Account Manager at Ello Technology, you will be the primary point of contact for your assigned clients, ensuring the delivery of exceptional customer service and building strong relationships. Your main responsibilities include driving customer satisfaction, resolving client issues, and aligning our services...


  • Cape Town, Western Cape, South Africa Ello Technology Full time

    Job DescriptionAs a Technical Account Manager at Ello Technology, you will be the primary point of contact for your assigned clients, ensuring the delivery of exceptional customer service and building strong relationships. Your main responsibilities include driving customer satisfaction, resolving client issues, and aligning our services with customer needs...


  • Cape Town, Western Cape, South Africa Ello Technology Full time

    Job DescriptionAs a Technical Account Manager at Ello Technology, you will be the primary point of contact for your assigned clients, ensuring the delivery of exceptional customer service and building strong relationships. Your main responsibilities include driving customer satisfaction, resolving client issues, and aligning our services with customer needs...


  • Cape Town, South Africa Ello Technology Full time

    As a Technical Customer Care Account Manager at Ello Technology, you will be the primary point of contact for your assigned clients, ensuring the delivery of exceptional customer service and building strong relationships. Your main responsibilities include driving customer satisfaction, resolving client issues, and aligning our services with customer needs...


  • Cape Town, South Africa Ello Technology Full time

    Job DescriptionAs a Technical Customer Care Account Manager at Ello Technology, you will be the primary point of contact for your assigned clients, ensuring the delivery of exceptional customer service and building strong relationships. Your main responsibilities include driving customer satisfaction, resolving client issues, and aligning our services with...


  • Cape Town, South Africa Ello Technology Full time

    As a Technical Customer Care Account Manager at Ello Technology you will be the primary point of contact for your assigned clients ensuring the delivery of exceptional customer service and building strong relationships. Your main responsibilities include driving customer satisfaction resolving client issues and aligning our services with customer needs to...


  • Cape Town, South Africa WNS Global Services Full time

    Job DescriptionThe purpose of this role (Technical Account Manager) is to implement and improve IT systems, taking ownership of technical project management for clients, and to maintain the relationship between client IT and WNS Enterprise IT during implementation and for life of the contract.Tasks include but are not limited to:• IT Project Management...


  • Eastern Cape, South Africa Farm Manager SA Full time

    This is a mid-level position. ***Minimum requirements**: - 2-3 years’ experience in a similar role in the citrus industry - Related qualification advantageous - AVCASA and BASOS certification advantageous - Technically strong e.g., irrigation scheduling, spray calibration etc. - Preventative maintenance orientated - Knowledge on general agricultural...


  • Cape Town, South Africa Hire Resolve Full time

    Hire Resolve's Client is looking for a talented and driven individual to join their team as a Technical Key Accounts Manager. In this role, you will be responsible for managing key client accounts in the technical industry. You will work closely with clients to understand their technical requirements and provide them with customized solutions to meet their...


  • Cape Town, South Africa WNS Global Services Full time

    **Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...


  • Cape Town, South Africa 3Dtracking Full time

    **Who are we?** 3Dtracking is a global telematics platform processing over 60 million tracking records daily, with a channel partners network of customers in over 100 countries and across 5 continents. 3Dtracking truly values the delivery of outstanding customer service and customer experience through constant innovation. 3Dtracking was started 17 years ago...

  • Accountant

    9 hours ago


    Cape Winelands, South Africa Helderberg Personnel cc Full time

    Requirements: 5 10 years relevant experience Tertiary Qualification: Degree in Accounting / Finance Experience in Quickbooks an advantage Advanced MS Excel knowledge Strong interpersonal skills Work independently and as a part of a team Business understanding Ability to adapt and respond to change Proven track record of taking ownership and responsibility...

  • RF Design Engineer

    6 days ago


    Cape Town, Western Cape, South Africa Technical Placements Full time

    {"h1": "Junior RF Design Engineer Position at Technical Placements", "p": "We are seeking a talented Junior RF Design Engineer to join our team at Technical Placements. As a Junior RF Design Engineer, you will be responsible for providing field application support for RF products and systems, collaborating with customers, suppliers, and internal teams to...

  • Procurement Manager

    4 months ago


    Cape Town, South Africa TE Technical Placements Full time

    DISCLAIMER 1. Creditors Management: - Oversee the management of all accounts payable processes. - Ensure accurate and timely payment of invoices, bills, and expenses. - Maintain relationships with suppliers and negotiate credit terms. - Resolve any discrepancies or issues with invoices or payments. 2. Purchasing Management: - Develop and implement...

  • Creditors Manager

    4 months ago


    Cape Town, South Africa TE Technical Placements Full time

    1. Creditors Management: - Oversee the management of all accounts payable processes. - Ensure accurate and timely payment of invoices, bills, and expenses. - Maintain relationships with suppliers and negotiate credit terms. - Resolve any discrepancies or issues with invoices or payments. 2. Purchasing Management: - Develop and implement procurement...