Sales-Focused Contact Centre Manager
1 week ago
A leading travel company is seeking a Contact Centre Manager in Johannesburg to manage operations while driving sales performance. Key responsibilities include setting sales targets, improving sales processes, ensuring effective use of CRM systems, and providing excellent customer service. Candidates should have over 3 years of contact centre management experience, strong leadership skills, and a background in the travel industry. This full-time position offers the opportunity to lead a dynamic sales team.#J-18808-Ljbffr
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Contact Centre Manager
6 days ago
Johannesburg, Gauteng, South Africa Digicall Group Full timeRole SummaryThe Contact Centre Manager is responsible for delivering high standards of customer service by maximising the effective and efficient use of Contact Centre staff and technology resources. This role focuses on monitoring, analysing, and proactively planning improvements to overall Contact Centre performance within the DSA: OEM environment.The...
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Head Of Sales – Contact Centre
2 weeks ago
Johannesburg, South Africa Pollock & Associates Full timeJob title: Head of Sales – Contact Centre Job Location: Gauteng, Johannesburg Deadline: October 29, 2025 Quick Recommended Links Jobs by Location Job by industries A dynamic leadership opportunity exists for a seasoned Call Centre Head of Sales to lead, scale, and drive performance across a fast-paced, high-volume outbound sales environment. This role...
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Contact Centre Consultant
2 weeks ago
Johannesburg, South Africa SKills Excel Training Centre Full timeContact Centre Consultants needed for Urgent placements. No Experience is Needed as training is provided. Roles - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients...
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Contact Centre Manager
18 hours ago
Johannesburg Metropolitan Area, South Africa Trending Talent Solutions Full timeROLE SUMMARYThe Contact Centre Manager is responsible for delivering high standards of service to customers by making the most effective and efficient use of Contact Centre staff and technology resources to monitor, analyze and plan improvements to the overall Contact Centre performance. The Contact Centre Manager is required to assist the Operations Manager...
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Johannesburg, Gauteng, South Africa IntelliBPO Full timeCompany DescriptionIntelliBPO is a boutique provider of offshore, nearshore, and onshore BPO solutions across various industry verticals. With a strong focus on digital customer experience (DEX), IntelliBPO helps businesses develop and implement tailored DEX strategies to enhance integrated digital communication channels. Leveraging technology and proven...
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Head of Contact Centre
7 days ago
Johannesburg, South Africa Rand Mutual Assurance Full time**THE JOB AT GLANCE** Reporting to the Chief Operating Officer, the Head: Contact Centre will be responsible for developing the strategy for the contact centre for the benefit of the customers/stakeholders including leading and overseeing both inbound and outbound Contact Centre Operations that services all RMA businesses (COID, Life, AIT) with diversified...
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Direct Aspiring Financial Adviser
4 weeks ago
Johannesburg, South Africa Old Mutual Limited Full timeDirect Aspiring Financial Adviser ( Contact Centre ) page is loaded## Direct Aspiring Financial Adviser ( Contact Centre )locations: Johannesburgposted on: Posted Todayjob requisition id: JR-73679**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Minimum Requirements ...
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Contact Centre Manager | Johannesburg
2 days ago
Johannesburg, South Africa Digicall Group Full timeRole Summary The Contact Centre Manager is responsible for delivering high standards of service to customers by making the most effective and efficient use of contact centre staff and technology resources to monitor, analyse and plan improvements to overall contact centre performance.The role coordinates, monitors and manages the contact centre agents and...
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Direct Aspiring Financial Adviser
3 weeks ago
Johannesburg, South Africa Old Mutual South Africa Full timeDirect Aspiring Financial Adviser (Contact Centre) Apply for the Direct Aspiring Financial Adviser (Contact Centre) role at Old Mutual South Africa. Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Minimum Requirements Grade 12 (Matric) A clear criminal and credit check...
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Contact Centre Manager
24 hours ago
Johannesburg, South Africa Energy at Work Projects Full timeAn exciting opportunity within Energy at Work Projects is now available! We are in search of a **Contact Centre Manager - Client Services**; a highly motivated and organized individual with extreme attention to detail who is looking for a chance to be part of a dynamic organization that offers an opportunity to establish a dynamic career in outsourced...