Head Of Sales – Contact Centre

17 hours ago

Johannesburg, South Africa Pollock & Associates Full time

Job title: Head of Sales – Contact Centre Job Location: Gauteng, Johannesburg Deadline: October 29, 2025 Quick Recommended Links Jobs by Location Job by industries A dynamic leadership opportunity exists for a seasoned Call Centre Head of Sales to lead, scale, and drive performance across a fast-paced, high-volume outbound sales environment. This role requires a hands-on leader who has successfully managed a sales force of at least 500 seats and understands the nuances of a rapidly growing, non-corporate call centre culture. The successful incumbent will develop and execute sales strategies, manage senior sales leadership, and ensure operational excellence to exceed client KPIs and deliver consistent growth. Applicants must be FAIS compliant and registered Key Individuals with deep operational sales management experience in high-volume outbound call centres. This is not a role for corporate consultants or theory-based leaders—only proven operational sales leaders who can engage, lead, and scale from the ground up will be considered. This is a senior-level, high-impact role with real opportunity to influence and grow Key Requirements Matric and FAIS-compliant; Key Individual registration essential 8+ years in sales leadership within a large call centre (500+ seats) Proven track record in building and scaling high-performance sales teams Strong grasp of sales KPIs: RPC, BI / hr, CI / hr, Sales Ratio, Response Rates Deep understanding of call centre sales strategy, compliance, and scripting Highly effective leadership, motivational, and performance management skills Excellent communication, planning, and organisational abilities Ability to operate under pressure and deliver measurable growth Customer Service jobs #J-18808-Ljbffr

  • Contact Centre Manager Sales

    3 weeks ago

    Johannesburg, South Africa The Travel Corporation Full time

    Position Summary Contact Centre Manager with a focus on sales duties plays a key role in managing the operations of a contact centre while driving sales performance. Leading and motivating a sales team, setting and achieving sales targets, developing sales strategies, and ensuring high customer satisfaction through effective sales processes and training. Key...

  • Sales and Service Contact Centre Manager

    1 week ago

    Johannesburg, South Africa South Point Management Service (Pty) Ltd. Full time

    **POSITION **:Sales and Service Contact Centre Manager** **Location **:Braamfontein** **Department **:Contact Centre** **Reporting to **:Business Unit Head** **Mission of South Point** South Point Management’s mission is to be a **_leading _**provider of **_clean, convenient, safe_** and **_affordable student _**accommodation **_nationally_**. We...

  • Contact Centre Consultant

    1 day ago

    Johannesburg, South Africa SKills Excel Training Centre Full time

    Contact Centre Consultants needed for Urgent placements. No Experience is Needed as training is provided. Roles - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients...

  • Team Leader

    2 weeks ago

    Johannesburg, South Africa Talent Evolution Full time

    The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed sales targets. The role combines management, selling, coaching and leadership activities to enable the sales team to achieve their assigned targets. Operationally, the Team Leader is responsible for driving the...

  • Head: Commercial Contact Centre

    1 week ago

    Johannesburg, South Africa Santam Full time

    Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

  • Contact Centre Manager

    1 week ago

    Johannesburg, South Africa Blue Label Telecoms Full time

    **ABOUT THE COMPANY** At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu Approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately 150 000...

  • Contact Centre Manager

    3 days ago

    Johannesburg, South Africa Cortez Executive Search (Pty) Ltd Full time

    Responsible for planning, developing, and managing the overall Contact Centre strategy. Including resource planning such as labour force and management of the Contact Centre. Tracking, measuring, and reporting of the overall Contact Centre productivity and efficiency. Ensure that the corporate standard service levels met and maintained. To monitor...

  • Contact Centre Manager

    1 week ago

    Johannesburg, Gauteng, South Africa Computershare Full time R500 000 - R750 000 per year

    Johannesburg – HybridIn this position, you'll be based in the Johannesburg office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at   We give you a world of potentialReporting to the Regional Manager for Contact Centre, the role manages the...

  • Contact Centre Manager

    7 days ago

    Johannesburg, Gauteng, South Africa Computershare South Africa Full time R90 000 - R120 000 per year

    JOB DESCRIPTIONJohannesburg – HybridIn this position, you'll be based in the Johannesburg office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at .We give you a world of potentialReporting to the Regional Manager for Contact Centre, the role manages...

  • Contact Centre Manager

    7 days ago

    Johannesburg, Gauteng, South Africa Computershare Full time R250 000 - R500 000 per year

    Job DescriptionJohannesburg - HybridIn this position, you'll be based in the Johannesburg office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at We give you a world of potentialReporting to the Regional Manager for Contact Centre, the role manages the...