GSE Supervisor Housekeeping – Falcon Glen Hot Springs Resort

2 weeks ago


Nelspruit, South Africa Beekman Group Full time
Job title : GSE Supervisor Housekeeping – Falcon Glen Hot Springs Resort Job Location : Mpumalanga, Nelspruit Deadline : December 27, 2024 Quick Recommended Links
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Key Performance Areas:

  • To oversee housekeeping and laundry staff and ensure staff are allocated adequate work daily.
  • Checking all units on a check in day, one of each housekeepers’ units to be checked on other days to ensure that housekeeping staff are cleaning to the standards of the resort.
  • Checking the checklist against items in the unit before the guests checks in and when the guest checks out.
  • Checking upholstery, curtains, public amenities and games rooms daily.
  • Ensure that staff are using equipment and consumables correctly and avoiding damage to same & self as well as ensure wastage of consumables does not occur
  • Report any maintenance problems at reception and record in the maintenance logbook and follow up to check the request has been completed
  • Ensure that the necessary laundry equipment, fire extinguishers & housekeeping equipment is serviced & maintained when necessary
  • Controlling and recording spring-cleans, replacement utensils, crockery & cutlery as well as reporting and recording breakages to reception timeously and updating the Breakages register
  • Record the issues of consumables and guest supplies as laid down by management.
  • Undertaking monthly laundry & linen stock, utensil stock and consumable stock by the last working day of the month, checking the linen stock takes on a weekly basis, checking that daily housekeeping stock issues sheets correspond with consumable stock take
  • Issue linen, towels, bathmats etc. from said storeroom as required, checking that linen issued corresponds with linen returned and laundered on a daily basis
  • Ensuring that all subordinates are trained according to company standards.
  • Alert management of overcrowding in units and / or any unacceptable behaviour.
  • Act as a back up to the Housekeeper when off
  • Be available as back up for housekeeping
  • Deal with and try to solve any housekeeping or laundry staff grievances

Position Requirements:

  • Matric
  • Minimum 2-years’ experience in similar environment
  • Ability to work under pressure
  • Good communication skills in English
  • Good people skills
  • Single staff accommodation provided

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