Gse Supervisor Housekeeping

2 months ago


Nelspruit, South Africa Beekman Group Full time

Key Performance Areas:

- To oversee housekeeping and laundry staff and ensure staff are allocated adequate work daily.
- Checking all units on a check in day, one of each housekeepers’ units to be checked on other days to ensure that housekeeping staff are cleaning to the standards of the resort.
- Checking the checklist against items in the unit before the guests checks in and when the guest checks out.
- Checking upholstery, curtains, public amenities and games rooms daily.
- Ensure that staff are using equipment and consumables correctly and avoiding damage to same & self as well as ensure wastage of consumables does not occur
- Report any maintenance problems at reception and record in the maintenance logbook and follow up to check the request has been completed
- Ensure that the necessary laundry equipment, fire extinguishers & housekeeping equipment is serviced & maintained when necessary
- Controlling and recording spring-cleans, replacement utensils, crockery & cutlery as well as reporting and recording breakages to reception timeously and updating the Breakages register
- Record the issues of consumables and guest supplies as laid down by management.
- Undertaking monthly laundry & linen stock, utensil stock and consumable stock by the last working day of the month, checking the linen stock takes on a weekly basis, checking that daily housekeeping stock issues sheets correspond with consumable stock take
- Issue linen, towels, bathmats etc. from said storeroom as required, checking that linen issued corresponds with linen returned and laundered on a daily basis
- Ensuring that all subordinates are trained according to company standards.
- Alert management of overcrowding in units and / or any unacceptable behaviour.
- Act as a back up to the Housekeeper when off
- Be available as back up for housekeeping
- Deal with and try to solve any housekeeping or laundry staff grievances

Position Requirements:

- Matric
- Minimum 2-years’ experience in similar environment
- Ability to work under pressure
- Good communication skills in English
- Good people skills
- Single staff accommodation provided

Ref # 29/10



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