Intake Verification Specialist
3 weeks ago
Intake Verification Specialist (US Healthcare) - EST Hours (Remote) ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing operational support to U.S.-based companies. We are not a recruitment agency—we operate as a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. Please Note Working Hours: Monday - Friday | 9:00 AM - 6:00 PM EST (4:00 PM - 01:00 AM South African time - subject to daylight savings) Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA) Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered. Power Backup: Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered. Work Environment: Fully remote Job Responsibilities (not limited to) Receive insurance requests and cross-reference all intake documents and session notes. Ensure the correct modifiers and codes are applied in documentation. Maintain systems and trackers to monitor and manage verification tasks. Escalate discrepancies or issues to management as needed. Support operational efficiency by following standardized processes accurately.Collaborate with other team members to ensure consistent and high-quality verification. Requirements Previous experience in auditing, documentation verification, or compliance roles preferred. Strong attention to detail and ability to manage repetitive or time-consuming tasks efficiently. Excellent organizational skills and ability to follow processes accurately. Basic computer skills, including MS Office and Outlook. Experience in healthcare or ABA services is a plus, but not required. Ability to maintain confidentiality and handle sensitive information professionally. If you are not contacted within 14 working days, please consider your application unsuccessful. Seniority Level Mid-Senior level Employment Type Full-time Job Function Customer Service Industries IT Services and IT Consulting #J-18808-Ljbffr
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Remote Intake Verification Specialist
3 weeks ago
WorkFromHome, South Africa ISTA Personnel Solutions Full timeA dynamic BPO company is seeking an Intake Verification Specialist to support US-based healthcare clients. This fully remote role requires attention to detail and experience in documentation verification. Responsibilities include verifying intake documents and ensuring compliance. Applicants must have strong organizational skills and basic computer...
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WorkFromHome, South Africa ISTA Solutions Full timeA dynamic BPO company is seeking a Remote Intake Verification Specialist in South Africa. The ideal candidate has strong attention to detail and experience in auditing or compliance roles. Responsibilities include cross-referencing insurance requests, ensuring proper documentation, and maintaining verification systems. This full-time role requires excellent...
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Remote Intake Verification Specialist
3 weeks ago
WorkFromHome, South Africa ISTA Solutions Full timeA fast-growing BPO company in South Africa is seeking an Intake Verification Specialist to validate insurance requests and maintain verification systems. The ideal candidate has prior experience in auditing or compliance, strong attention to detail, and organizational skills. This fully remote role requires working EST hours. Candidates must have a stable...
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Intake Verification Specialist
3 weeks ago
WorkFromHome, South Africa ISTA Personnel Solutions Full timeISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing operational support to U.S.-based companies. We are not a recruitment agency—we operate as a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are seeking an Intake...
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Intake Verification Specialist
3 weeks ago
WorkFromHome, South Africa ISTA Solutions Full timeIntake Verification Specialist (US Healthcare) - EST Hours (Remote) ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing operational support to U.S.-based companies. We are not a recruitment agency—you operate as a dedicated extension of our clients' teams, delivering high-quality service with...
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Intake Specialist
2 weeks ago
WorkFromHome, South Africa Project Growth Full timeA mission-driven personal injury law firm serving clients across Texas. They fight for justice on behalf of individuals injured due to the negligence of others. Intake Specialists are the first point of contact, shaping client experience and ensuring potential cases are thoroughly evaluated and compassionately handled. Location: Fully Remote (Work from...
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Intake Assistant
2 weeks ago
WorkFromHome, South Africa Exclusively Remote Full timeIntake Specialist (3PM11PM Shift) Location: RemoteSchedule: 3:00 PM – 11:00 PM (Your local time)Employment Type: Independent Contractor About Us We are a mission-driven organization providing high-quality Applied Behavior Analysis (ABA) therapy to children with Autism. Our focus extends beyond therapy; we support parents, caregivers, and families...
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Intake Specialist
3 weeks ago
WorkFromHome, South Africa Project Growth Full timeLocation Fully Remote (Work from Home) Hours 9:00 AM – 5:00 PM CST Key Responsibilities Client Intake & Qualification Client Intake & Qualification : Serve as the first voice clients hear—build rapport quickly and compassionately with injury victims and their families. Conduct detailed, empathetic intake interviews over the phone to assess potential...
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Patient Intake Specialist
2 weeks ago
WorkFromHome, South Africa ISTA Solutions Full timePatient Intake Specialist (ABA Therapy) - EST Hours (Remote) Patient Intake Specialist (ABA Therapy) - EST Hours (Remote) 4 weeks ago Be among the first 25 applicants ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Healthcare sector. We are seeking a Patient intake Specialist to join our remote...
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Remote Intake Specialist, Bilingual
3 weeks ago
WorkFromHome, South Africa Project Growth Full timeA legal support firm is seeking an Intake Specialist to conduct empathetic client intake interviews for personal injury cases. In this fully remote role, you will gather essential details and coordinate with the legal team while ensuring a compassionate approach. Candidates should possess at least 2 years of experience in client intake or customer service,...
