Claims Investigations Team Leader
3 weeks ago
The Role This position reports to the Claims Investigation Senior Manager and is based at our offices in Bryanston. The successful individual has extensive motor claims investigation experience, displays natural leadership qualities, and has a high drive to succeed. They possess strong analytical and process improvement skills, along with a passion for coaching and developing people. Job Description Use industry knowledge and strong motor claims investigative skills to lead, guide, and mentor a team of junior investigators to meet the set targets. Main Responsibilities of a Claim’s Investigation Manager Oversight and Management Manage a team of desktop investigators. Use technical expertise to guide the team and ensure that set targets are achieved while maintaining quality standards. Monitor and course correct daily performance. Leadership Provide effective, supportive leadership with a desired outcome of creating a team that commits to the overall vision of the company. Carry out performance management, reward, and recognition processes for each professional’s performance and provide continuous feedback to your team members on their strengths and areas of development. Motivate and inspire team members to provide consistent performance. Process Improvement Identify and implement process improvement concepts. Use industry technical expertise to coach and train less experienced desktop investigators and assist in improving training methods and content. Conduct regular reviews of claims both individually and collaboratively in teams to evaluate the claim process and investigation techniques. Strategic Contribution Work closely with senior management and contribute strategically through data analytics, scorecard projects, and insightful planning. Recommend and implement best practices to ensure company policies and insurance industry regulations are followed through in the claims investigation process. Regulatory Compliance Maintain a strong professional knowledge of claims regulatory and legal environments. Perform various administrative duties required to support the function, including capacity planning. Qualification & Experience Education Matric Completed Degree (Criminology (Honours), Law (LLB), Forensics, Finance/Accounting are preferable) or a 3-year Diploma from a reputable tertiary organization. Additional Skills Strong proficiency in Microsoft Excel and internet navigation. Experience Previous people management experience. Sound knowledge of motor claims investigations Minimum 3-5 years in a similar or related role. Registration as a representative with the FSCA in terms of the FAIS Act, advantageous. #J-18808-Ljbffr
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Randburg, South Africa FNB South Africa Full timeClaims Assessor-1 Apply now for the Claims Assessor-1 role at FNB South Africa . Job Description Accurate assessment, investigation and validation of complex long-term insurance claims with a high value in accordance with the goals, objectives, processes and standards of the organisation in order to meet customer needs. These claims may include funeral,...
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Claims Assessor-1
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Randburg, South Africa FNB Namibia Full time# **Job Description**Accurate assessment, investigation and validation of complex long-term insurance claims with a high value in accordance with the goals, objectives, processes and standards of the organisation in order to meet customer. These claims may include funeral , death, disability, dread disease and retrenchment claimsDear Future, Claims...
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