Client Service Consultant(10)
3 weeks ago
Stay safe online. Now more than ever, it's important to be cybersafe. See Santam's tips to keep you safe online. Learn more. Santam PLCC – Policy Maintenance Voice and Email has positions available for a Client Service Consultant based in Hill On Empire Park. JOB DESCRIPTION To offer world-class products and services to clients while achieving targets in an inbound and outbound call centre environment. KEY RESPONSIBILITIES Accurately capture client information on the relevant system. Execute broker requests within the agreed timeframes, quality standards, and legislation. Handle all administrative tasks according to standards and turnaround times. Engage with brokers in a client-centric manner. Ensure accurate completion of broker requests and follow up to resolve queries promptly, as per service level agreements. Provide effective, efficient, and professional service to clients and offices via telephone and written correspondence. Meet and exceed client service level agreements. Maintain excellent time management skills. Consistently achieve productivity targets. QUALIFICATIONS AND EXPERIENCE Matric certificate or equivalent qualification. FAIS compliant (30 credits NQF level 4). At least 2 years of experience in short-term insurance. Clear criminal and credit record. Compliance with FAIS Fit & Proper criteria, including minimum experience and competency, which can be obtained under supervision. Computer literate. Willing to work shifts. Adherence to quality standards and compliance. Consistent achievement of targets. SKILLS AND COMPETENCIES Skills and competencies include excellent communication, time management, client focus, and the ability to work under pressure. ABOUT THE COMPANY Santam is a leading general insurance provider in Southern Africa, expanding into emerging markets in Africa and Asia. We are committed to our clients and strive to deliver insurance excellence. We promote diversity, inclusion, and equal opportunity employment, welcoming applications from all backgrounds, including persons with disabilities. Our recruitment process involves advertising, screening, interviews, assessments, and onboarding to ensure a thorough selection process. TIPS & TRICKS Getting ready for your interview Interviewing is a two-way process that helps us learn about you and vice versa. Be prepared, stay calm, and sell yourself. We value authenticity and confidence. #J-18808-Ljbffr
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Client Service Consultant(10)
5 days ago
Johannesburg, South Africa Santam Insurance Full timeStay safe online. Now more than ever, it's important to be cybersafe. See Santam's tips to keep you safe online. Learn more. Santam PLCC – Policy Maintenance Voice and Email has positions available for a Client Service Consultant based in Hill On Empire Park. JOB DESCRIPTION To offer world-class products and services to clients while achieving targets in...
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Client Service Consultant
7 days ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an adaptable...
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Client Service Consultant
7 days ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Client Service Consultant (Forex payments) Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an...
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Client Service Consultant
3 weeks ago
Johannesburg, South Africa FNB South Africa Full timeJob Description Hello Future Client Service Consultant (Forex payments). Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an...
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Client Service Consultant
2 weeks ago
Johannesburg, South Africa Sanlam Full timeClient Service Consultant Join to apply for the Client Service Consultant role at Sanlam . The role: Santam Operations department has a permanent position available for a Client Service Consultant. What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. What will...
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Client Service Consultant
2 weeks ago
Johannesburg, South Africa Sanlam Full time**The role**- Santam Operations department has a permanent position available for a Client Service Consultant. ** What will you do?**- - To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. ** What will make you successful in this role?**- A Client Service Consultant is...
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Client Service Consultant
2 weeks ago
Johannesburg, South Africa Sanlam Limited Full timeWhat will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. What will make you successful in this role? A Client Service Consultant is responsible for the provision of new quotations, acceptance and administration of policies while adhering to underwriting criteria and...
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Client Service Consultant
2 days ago
Johannesburg, Gauteng, South Africa Sanlam Full time R40 000 - R60 000 per yearThe role Santam Operations department has a permanent position available for a Client Service Consultant. What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. What will make you successful in this role? A Client Service Consultant is responsible...
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Client Service Consultant
2 weeks ago
Johannesburg, South Africa Santam Insurance Full timeStay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Santam Operations department has a permanent position available for a ClientService Consultant. What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call...
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Client Services Consultant
7 days ago
Johannesburg, South Africa Aon Corporation Full timePosting Description: **Client Services Consultant**: Are you ready for the next step in your insurance experience? Do you have personal lines and commercial experience? Passionate about client service? Read on!! Aon South Africa is recruiting a Client Service Consultant in our High Volume Client Service Centre based on a hybrid basis from our Head Office in...
