Client Service Consultant

7 days ago

Johannesburg, South Africa FirstRand Full time

Job Description

Hello Future Client Service Consultant

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Role Purpose:
Are you someone who can:

- Act as the first point of contact for clients seeking assistance with queries relating to Forex payments (inward and outward)
- Deliver exceptional service that exceeds the clients’ expectations through proactive, innovative and appropriate solutions
- Provide troubleshooting and technical assistance to clients
- Build sustainable relationships and trust with clients’ accounts through open and professional interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Take the extra mile to engage clients
- Have a minimum of Grade 12 or relevant tertiary qualification
- Have a minimum of 1 - 2 years’ experience in dealing with high level client queries relating to Forex payments in a Client Care/ Call Centre environment
- Have Financial Services/Banking industry experience (preferred)
- Have an understanding of processing Forex payments (inward and outward)

You will have access to:

- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate

We can be a match if you are:

- A team player
- Able to work under pressure
- A people’s person
- Great communicator (written and verbal)
- Attentive to detail
- Client-centric

Post

FNB

LG-ZG1

Job Details

11/10/25

  • Client Service Consultant

    2 weeks ago

    Johannesburg, South Africa Sanlam Full time

    Client Service Consultant Join to apply for the Client Service Consultant role at Sanlam . The role: Santam Operations department has a permanent position available for a Client Service Consultant. What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. What will...

  • Client Service Consultant

    2 weeks ago

    Johannesburg, South Africa Sanlam Full time

    **The role**- Santam Operations department has a permanent position available for a Client Service Consultant. ** What will you do?**- - To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. ** What will make you successful in this role?**- A Client Service Consultant is...

  • Client Service Consultant

    2 weeks ago

    Johannesburg, South Africa Sanlam Limited Full time

    What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment. What will make you successful in this role? A Client Service Consultant is responsible for the provision of new quotations, acceptance and administration of policies while adhering to underwriting criteria and...

  • Client Service Consultant

    1 day ago

    Johannesburg, Gauteng, South Africa Sanlam Full time R40 000 - R60 000 per year

    The role Santam Operations department has a permanent position available for a Client Service Consultant.  What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment.   What will make you successful in this role? A Client Service Consultant is responsible...

  • Client Service Consultant

    2 weeks ago

    Johannesburg, South Africa Santam Insurance Full time

    Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Santam Operations department has a permanent position available for a ClientService Consultant. What will you do? To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call...

  • Client Services Consultant

    7 days ago

    Johannesburg, South Africa Aon Corporation Full time

    Posting Description: **Client Services Consultant**: Are you ready for the next step in your insurance experience? Do you have personal lines and commercial experience? Passionate about client service? Read on!! Aon South Africa is recruiting a Client Service Consultant in our High Volume Client Service Centre based on a hybrid basis from our Head Office in...

  • Client Service Consultant

    4 weeks ago

    Johannesburg, South Africa Wesbank Full time

    Client Service Consultant page is loaded## Client Service Consultantlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 1, 2026 (30+ days left to apply)job requisition id: R42544# **Job Description**Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design...

  • Client Service Consultant

    4 weeks ago

    Johannesburg, South Africa FNB South Africa Full time

    Join to apply for the Client Service Consultant role at FNB South Africa Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by...

  • Client Service Consultant

    4 weeks ago

    Johannesburg, South Africa FNB South Africa Full time

    Join to apply for the Client Service Consultant role at FNB South Africa Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by...

  • Client Service Consultant

    4 weeks ago

    Johannesburg, South Africa RMB Full time

    Client Service Consultant page is loaded## Client Service Consultantlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 1, 2026 (30+ days left to apply)job requisition id: R42544# **Job Description**Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the...