Consultant: Pre-Assessment X3

4 weeks ago

Durban, South Africa Road Accident Fund Full time

Get AI-powered advice on this job and more exclusive features. Overview Division: ClaimsReference No: 6261Location: Durban, Kwazulu-Natal, ZAEmployment Type: Fixed Term ContractDisability (EE targeted role): NoT.A.S.K Grade: 10Job Posting Salary: R434,656.00Job Posting End Date: 29 Oct 2025 The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads. Purpose of the Job: Pre Assessment is responsible for the pre assessment of prospective claims applications. NB: This is an 18 Month Fixed Term Contract. Key Responsibilities Pre Assessment of prospective claims: Record all the submitted documents for prospective claims; determine the benefits and products submitted based on the submitted documents; assess the submitted documents to determine compliance as per defined processes and rules; apply compliance and/ lodgment rules in pre assessing the prospective claim; identify duplicate claims and linked claims; examine the prescription of lodgment and apply prescription rules; verify mortality with Home Affairs; communicate the assessment outcomes to the prospective claimants. Quality Assurance Ensure that pre assessment processes are implemented and maintained at the highest standards; maintain the implementation of an unusual occurrence procedure. Administrative Support Document the acknowledged claims; deal with and respond to correspondence; produce documents, briefing papers, reports and presentations; assist with typing and editing briefs, technical papers, letters to various parties, and memos. Reporting Track and report against set objectives and targets; report on emerging risks; provide ad hoc reports on process improvement initiatives. Stakeholder Management Maintain healthy relationships with all stakeholders; follow up and provide feedback to keep stakeholders updated on the status of a query; respond to queries within predefined turnaround times. Qualifications And Experience Bachelor’s Degree/Advanced Diploma in a related qualification. Relevant 3 years’ experience in the Claims environment. Competencies Behavioral Competencies Required Planning, Organizing and Coordinating Personal Mastery Judgement and Decision Making Ethics and Values Client Service Orientation Technical Competencies Required Ability to differentiate different RAF Products Knowledge of Motor Vehicle Act Complex problem identification, solving and decision making Customer value proposition Good financial management skills Strong analytical capabilities Knowledge of Motor Vehicle Accident legislation PFMA knowledge Attention to details EE and Application Note: The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities. Note: Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful. Security Vetting shall be conducted on all prospective employees. It is the applicants’ responsibility to have foreign qualification evaluated by SAQA and provide proof of such evaluation. #J-18808-Ljbffr

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