Qa & Support Analyst

2 weeks ago

Stellenbosch, South Africa Unifi Full time

Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. Unifi is looking for a detail-oriented and experienced QA & Support Analyst to join our software development team and contribute to the growth of our software platform. The ideal candidate will play a vital role in ensuring the quality, performance, and functionality of our products through comprehensive testing and validation processes. Responsibilities Provide second-line support and perform root cause analysis to effectively resolve reported issues. Offer weekend standby support as needed to ensure timely resolution of critical issues. Work closely with cross-functional teams, including developers and product owners, to communicate and address quality issues. Conduct thorough testing of software applications to identify and troubleshoot bugs, defects, and other issues. Develop and execute detailed test plans, test cases, and test scripts to validate product functionality. Accurately document and report defects, providing detailed information to facilitate efficient issue resolution. Perform regression testing to ensure that previously resolved defects do not reoccur and that new changes do not negatively affect the system. Contribute to the design and continuous improvement of testing processes and methodologies. Stay updated on industry best practices and emerging testing tools to continuously enhance the quality assurance process. Requirements 5+ years of experience in a quality assurance role. Experience in a support role is advantageous. Strong proficiency in SQL for database testing and validation. ISTQB Certification. Excellent problem-solving skills with a keen attention to detail. Ability to work independently and collaborate effectively as part of a team. A strong commitment to continuous development and upskilling in testing tools and technologies. Understanding of the Software Development Life Cycle (SDLC) and familiarity with various testing methodologies is a plus. Strong analytical skills and logical thinking. Excellent communication skills, with a focus on clear and detailed documentation. A results-oriented approach with an emphasis on accuracy and high-quality work. A genuine passion for Africa and a desire to contribute to impactful projects in a developing world context. #J-18808-Ljbffr

  • QA & Support Analyst

    2 days ago

    Stellenbosch, South Africa Unifi Full time

    QA & Support Analyst – Unifi Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone, and branch channels. We are looking for a detail-oriented and experienced QA & Support Analyst to join our software development team and contribute to...

  • Senior QA

    2 days ago

    Stellenbosch, South Africa Unifi Full time

    A growing finance and technology company in South Africa is seeking a detail-oriented QA & Support Analyst to join their software development team. The ideal candidate will ensure product quality through comprehensive testing and validation processes. This full-time role requires over 5 years of QA experience and strong SQL skills. Join us to contribute to...

  • QA & Support Analyst: Testing, Debugging & SDLC Excellence

    2 weeks ago

    Stellenbosch, South Africa Unifi Full time

    A fast-growing finance and technology company in Stellenbosch is seeking a detail-oriented QA & Support Analyst to enhance their software platform's quality. The ideal candidate will ensure product functionality through rigorous testing and support, requiring over 5 years in QA and strong SQL skills. This role promises involvement in impactful projects in a...

  • Intermediate Qa Analyst

    4 days ago

    Stellenbosch, South Africa WatersEdge Solutions Full time

    Overview WatersEdge Solutions is hiring an analytical and detail-oriented Intermediate QA Analyst to join a multidisciplinary software team delivering high-impact digital products. This is an ideal role for someone passionate about software quality, agile collaboration, and continuous learning, who thrives in remote environments with strong team support....

  • QA & Support Analyst

    1 week ago

    Stellenbosch, Western Cape, South Africa Unifi Full time R250 000 - R400 000 per year

    Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.Unifi is looking for a...

  • Intermediate QA Analyst

    4 days ago

    Stellenbosch, South Africa WatersEdge Solutions Full time

    Location: Remote (South Africa-Based, with Quarterly In-Person Team Events in Stellenbosch)Employment Type: Full-TimeIndustry: SaaS | Digital Product Development | Quality AssuranceWatersEdge Solutions is hiring an analytical and detail-oriented Intermediate QA Analyst to join a multidisciplinary software team delivering high-impact digital products. This is...

  • QA and Support

    5 days ago

    Stellenbosch, Western Cape, South Africa Communicate Ct Full time R104 000 - R208 000 per year

    The Mission Has Changed.Now My Client Needs You.In a world where bugs slip through the cracks and systems falter in the shadows, my client is looking for elite minds — people who don't just test or support. People who stand between chaos and order.This isn't just another job.This is a call to the QA Engineers and 2nd Line Support Specialists who see what...

  • QA & Support Analyst

    1 day ago

    Stellenbosch, South Africa Unifi Full time

    Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. **Learn more about Unifi...

  • System Analyst

    3 weeks ago

    Stellenbosch, South Africa Unifi Africa Ltd Full time

    About Unifi Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for thousands of clients across Zambia, Kenya, Uganda and South Africa. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the...

  • Data Analyst

    2 weeks ago

    Stellenbosch, South Africa Exceed Hr Full time

    **Reference: MLR 6855** **Consultant: Michelle Le Roux** **Description**: - Establish relationships with stakeholders across business functions. - Work with design resources. - Create and execute test cases and evaluate testing processes - Create user stories with robust acceptance criteria to capture the needs of stakeholders. - Manage client support...