After-Hours Service Delivery Lead

PURPOSE OF THE ROLEProactively identify roadblocks to high quality servicing and implement strategies to deliver the required level of service to the client, utilizing the on-site resources. Monitor and attend to all tickets related to the Service Delivery Co-Ordinator Role. Support any issues that may arise at other sites, that impact customer satisfaction,...

A leading IT service provider in Pretoria is seeking a Service Delivery Co-Ordinator to ensure high quality servicing and client satisfaction. Responsibilities include monitoring ticket resolutions, facilitating on-site service, and supporting staff recruitment. The ideal candidate has strong communication, administrative skills, and at least 2 years of...

Snr Specialist: Service Delivery Operating Division: Transnet Rail Infrastructure Manager (TRIM) Employee Group: Permanent Department: TR-Buss Improv. Strategic Projects-PKT Location: Parktown Reporting To: Function Specialist: Contracts & Service Grade: E Reference: req3691 The closing date is on . It is the responsibility of the applicant to ensure that HR...

A leading IT service provider is seeking a Service Delivery Co-Ordinator in Pretoria. In this role, you will ensure high-quality service and client satisfaction by monitoring ticket resolutions, facilitating on-site service, and supporting staff recruitment. The position requires working Thursday to Sunday from 18:00 to 06:00 within a collaborative team...

A telecommunications company based in Tshwane is seeking a Service Delivery Manager to oversee and enhance the delivery of services across the country. The ideal candidate will have at least 3 years of experience in service delivery or vendor management within the telecoms industry, strong negotiation skills, and a Bachelor's degree in a relevant field. The...

Herotel Business is inviting applications for the Service Delivery Manager position to be based in Tshwane. This person will report to the Chief Operations Officer. PURPOSE OF THE ROLE: The Service Delivery will be responsible to lead and oversee the end-to-end delivery of telecommunications services across the country, ensuring optimal performance from...

A leading transport and logistics firm is looking for a Snr Specialist in Service Delivery based in Gauteng, Pretoria. The role includes ensuring IT services meet SLAs, managing incidents, and improving service delivery. Ideal candidates will have a B degree in Information Technology, ITIL certifications, and 5-8 years of experience in a service management...

A well-sought-after multi-disciplinary engineering firm, that believes in co-creating an engineered impact that enables environments, communities, and economies to thrive, is looking for a new Head of Engineering and Delivery. **Key priorities / critical actions of this role are**: Quality Engineering Delivery (including managing performance on engineering...

**Job Introduction**: The purpose of the role is to lead Delivery Services - South Africa in providing excellent Claims and Cases service for members in country which is trusted and valued and provides fair treatment and outcomes. This will be achieved by working closely with the UK teams and aligning with the wider MC&C and Business Development and...

Job purpose:Our Service Delivery Managers are professional Technical Services Managers responsible for co-coordinating the delivery of services into our customer. The SDM plays a vital role in creating long-term healthy service provider - customer relationships, acting as the bridge between the client and our operational delivery teams. The key...